Help us push the availability and reliability of cloud infrastructure to new heights! The AWS Center for Infrastructure Software and Controls team is seeking an experienced Technical Program Manager to drive global programs for the management and monitoring of power and cooling resources in Amazon data centers.

The ideal candidate will have excellent analytical abilities, strong attention to details, risk identification and management skills, and an ability to ask the right technical questions to ensure appropriate trade-offs are made when negotiating resources, determining priorities, and escalating successfully. Exceptional written and oral communication skills are required to lead effective meetings with stakeholders to drive business and technical discussions.

Experience with Supervisory Control and Data Acquisition (SCADA) Rack (also known as "Legacy SCADA Rack"), Amazon Control System (ACS) Rack, Pegasus Network Rack, Colo draw-bridge Rack, IPN management, and deployment coordination is preferred.

As a Data Center Technical Program Manager, you must be able to develop and maintain deep global subject matter expertise to identify and prioritize network hardware requirements to support data centers' controls, power, and cooling systems. You will be expected to take ownership and influence positive change, deploying and leveraging analytical data to drive scale, efficiency, performance, and automation improvement opportunities. Responsibilities include providing strategic insight across stakeholder teams during weekly business reviews and producing accurate and timely reporting on program status to leadership and business partners.

If you are a self-starter comfortable with ambiguity, enjoy new challenges in an ever-changing environment, are vocally self-critical, and are naturally curious, this job is for you. The position will be based in one of the following locations, IAD, CMH, or SEA. It will also require occasional travel throughout the global AWS service area.

Key job responsibilities
• Lead strategic deployment readiness projects with significant technical depth and breadth.
• End-to-end ownership of large-scale (global) network hardware projects and delivery including resources, CAPEX, schedule and vendor management.
• Complex stakeholder management: work very closely with the CISC, DCS, ENI, CDS, and CDE launch and networking teams from project start and throughout lifecycle management.
• Lead technical design reviews and propose design solutions for material handling and storage solutions that meet both business needs and leverage global design standardization.
• Ensure compliance with safety and quality standards.
• Experienced in gathering requirements and developing server specifications
• Experienced in compute and storage server architecture and design for large scale applications.
• Create and manage workflow processes that can globally scale.
• Develop and leverage analytical metrics to measure success of program goals.
• Produce accurate and timely reporting on program status for business and finance partners.
• Identify gaps in tooling, information, process and work to develop solutions.
• Gather feedback from internal customers and stakeholders to drive program improvements.
• Develop new programs to support the strategic direction of the team with organizational goals.

A day in the life
AWS Infrastructure Services (AIS) owns the design, planning, delivery, and operation of all AWS global infrastructure. We support AWS data centers and all of the servers, storage, networking, power, and cooling equipment that ensure our customers have continual access to the innovation they rely on. We work on the most challenging problems, with thousands of variables and we’re looking for talented people who want to help.

You’ll collaborate with people across AWS to help us deliver the highest standards for safety and security while providing seemingly infinite capacity at the lowest possible cost for our customers.

About the team
Amazon Web Services (AWS) is the world’s most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating — that’s why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.

Here at AWS, it’s in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empower our differences. Ongoing events and learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon (gender diversity) conferences, inspire us to never stop embracing our uniqueness.