Amazon provides businesses of all types and sizes the opportunity to sell their goods on Amazon platform worldwide. With 300+ million active customer accounts, including 200 million+ Prime customers in Amazon marketplaces, Amazon is developing infrastructure to support this growth around the world, particularly in the booming cross border selling area.
In this role, you will be directly responsible for helping sellers in China to launch global business, reaching Amazon customers around the world, and providing rich selection and improving customer experience to drive Amazon Flywheel. As a business leader, you will identify the potential business opportunities & seller recruiting channels, define the vision, set the direction and go-to-market strategies. You will also help identifying service gaps that pause or delay new Sellers from signing up with Amazon Global Selling and work collaborated with cross functional teams to enable practical solutions catering to Sellers’ onboarding & account development needs in the assigned market.
The ideal candidate will combine an exceptional ability to coach, develop, and motivate team members; a passion for growing business through strategic planning and consultative techniques; a keen eye for identifying process and workflow opportunities; and a willingness to roll up their sleeves and execute the tactics. Success in this position requires strong sales, people management, data analytical and problem-solving skills; attention to details; the ability to thrive in a dynamic and changing environment; and a passion for helping others to achieve results.


Key job responsibilities
• Responsible for the industry cluster development of performance objectives & goals, business reviews, business forecasting & planning and as a thought leader to spearhead ad-hoc projects
• Convey actionable insights to improve customer experience & seller recruitment results, also to optimize long-term seller success
• Explore/drive scalable business development approaches & tactics (top-of funnel lead generation channels & recruiting formats) and accelerate funnel conversion to drive seller growth
• Identify new Seller journey pain points and work with cross-functional teams to improve Amazon tools/products, to build up mechanisms that enhance Seller experience & efficiency, and to optimize long-term Seller success
• Wear the hat for Amazon customers to identify customer experience improvement areas.
• Monitor progress against goals and timely respond to changes in Seller communities and Amazon marketplaces overseas