This position will report to 2nd MEDLOG located on base at Camp Lejeune, Jacksonville, NC Monday - Friday from 8am to 5pm.

What Field Service contributes to Cardinal Health

Field Service is responsible managing the success of the relationship with an assigned set of customers in order to achieve the goals and objectives identified by the customer and Cardinal Health. Responsible for identifying, quantifying, qualifying, tracking, and evaluating customer pain points and, for facilitating, developing, designing and implementing processes that improve overall customer experience. Act as customer advocate and liaison back into Cardinal Health organization (field sales, customer service, implementation, contracts.

Responsibilities

This position will be the primary advocate and liaison between the VA Medical Center and Cardinal Health. 

Will work closely with field sales, customer service, implementation, contracts, operations, inventory, accounts payable/disputes for problem resolution and project identification between the customer and Cardinal Health.Identifying, quantifying, qualifying, tracking, and evaluating customer pain points.Drive operational excellence and maximize customer loyalty.Demonstrates general knowledge of customer relationship management, sales, and operations functions.Responsible for process improvement projects, SOP/BDP identification and replication throughout customer base as required.Process Mapping - Accountable for facilitating, developing, designing and implementing processes that improve the overall customer experience. Effectively utilize Lean Six Sigma (LSS) Methodologies.Coordinates data collection and reporting to support initiatives and basic business needs.Prior government contract or military logistics experience and security clearance preferred. Candidates without a security clearance must be able to obtain a security clearance if hired.

Qualifications

Bachelor degree, or equivalent experience, preferred3-5 years experience in inventory management, project management, supply technician, or data and administration in a healthcare setting, preferredProficient in Microsoft Office preferredExcellent communication and interpersonal skills preferred

What is expected of you and others at this level

Applies working knowledge in the application of concepts, principles, and technical capabilities to perform varied tasksWorks on projects of moderate scope and complexityIdentifies possbile solutions to a variety of technical problems and takes actions to resolveApplies judgment within defined parametersReceives general guidance may receive more detailed instruction on new projectsWork reviewed for sound reasoning and accuracy

Anticipated salary range: $60,000.00 - $65,000.00

Bonus Eligible: No

Benefits: Cardinal Health offers a wide variety of benefits and programs to support health and well-being.

Medical, dental and vision coveragePaid time off planHealth savings account (HSA)401k savings planAccess to wages before pay day with myFlexPayFlexible spending accounts (FSAs)Short- and long-term disability coverageWork-Life resourcesPaid parental leaveHealthy lifestyle programs

Application window anticipated to close: 5/5/2025 *if interested in opportunity, please submit application as soon as possible.

The salary range listed is an estimate. Pay at Cardinal Health is determined by multiple factors including, but not limited to, a candidate’s geographical location, relevant education, experience and skills and an evaluation of internal pay equity.

Candidates who are back-to-work, people with disabilities, without a college degree, and Veterans are encouraged to apply.

Cardinal Health supports an inclusive workplace that values diversity of thought, experience and background. We celebrate the power of our differences to create better solutions for our customers by ensuring employees can be their authentic selves each day. Cardinal Health is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, ancestry, age, physical or mental disability, sex, sexual orientation, gender identity/expression, pregnancy, veteran status, marital status, creed, status with regard to public assistance, genetic status or any other status protected by federal, state or local law.

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