Clayton, North Carolina, USA
1 day ago
Sr. Site Specialist

Work Schedule

First Shift (Days)

Environmental Conditions

Able to lift 40 lbs. without assistance, Laboratory Setting, Office, Some degree of PPE (Personal Protective Equipment) required (safety glasses, gowning, gloves, lab coat, ear plugs etc.), Warehouse

Job Description

As part of the Thermo Fisher Scientific team, you’ll discover meaningful work that makes a positive impact on a global scale. Join our colleagues in bringing our Mission to life every single day to enable our customers to make the world healthier, cleaner and safer. We provide our global teams with the resources needed to achieve individual career goals while helping to take science a step beyond by developing solutions for some of the world’s toughest challenges, like protecting the environment, making sure our food is safe or helping find cures for cancer.

Excellent Benefits Package

Review our company’s Total Rewards

Medical, Dental, & Vision benefits-effective Day 1

Paid Time Off & Holidays

401K Company Match up to 6%

Tuition Reimbursement – eligible after 90 days!

Employee Referral Bonus

Employee Discount Program

Recognition Program

Charitable Gift Matching

Company Paid Parental Leave

Career Advancement Opportunities

What will you do?

Follow procedures as outlined by Best Practices, SOP’s & work instructions. Take direction from Site Supervisor/Manager (and Senior Lead) regarding daily duties.Promotes personal growth and development by staying abreast of new policies and improvements without the presence of site trainer and management team.Listens to customer concerns, diffuses dissatisfaction, and quickly identifies course of action with a goal of first call resolution within established turnaround timesPositively represent Unity Lab Services at all times throughout customer locations.

Job-Specific Duties may include:

Perform inventory management and stockroom duties such as on-site Sr. Site Specialist. Replenishment ordering, disbursements, receiving, stock rotation, cycle counts, detrashing, inventory systems management, and other functions according to service level requirements.Perform order entry, order expediting, customer service call resolution, return goods authorization, and processing of backorders.Create and maintain site work instructions and SOPs, cross-train in all services to provide coverage for colleagues.May perform a portfolio of other services including: material handling, shipping/receiving, equipment preventative maintenance, glass-wash & autoclave operations.

How will you get here?

High School Diploma or equivalent from an accredited institution requiredAbility to read, write and speak EnglishDisplay a high level of confidentialityMust maintain Thermo Fisher Scientifics’ Four-I ValuesMust have two or more years of dynamic relevant experience

Non-Negotiable Hiring Criteria:

Must possess a strong desire to serve the customer, and the social skills to deal with various levels of personnel.Must deliver excellent customer service to include maintaining a professional appearance.Must possess the organizational skills to multi-task and meet timelines.Must be proficient with a computer and the Microsoft Office suite of software with proficiency in Excel highly valued.

Working Conditions:

Works at customer location, in office environment to include cubicles, laboratories, and/or shipping/receiving docksExtensive walking/standing for 60-70% of the dayAble to lift, push and pull 30-40 pounds consistently and lift 50 poundsAble to use material handling equipment such as push carts and pallet jacksAble to work the hours required to get the job done

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