About the Role:
Matterport is looking for an RMA Technician to support the diagnosing and repair of our cutting edge depth-sensing cameras. You’ll perform and document testing for returned systems, troubleshoot testing failures, and support the responsible recycling of system components.  The ideal candidate will have hands-on experience with testing and debugging and be comfortable working with hand tools on mechanical assemblies.  Strong documentation skills and problem-solving abilities are required.What you will do: Document and test the condition of returned Matterport CamerasTroubleshoot electrical and mechanical issues, reporting findings to managementCreate, track, and close issues in our ticketing systemWork with Engineering to on root-cause-analysis and failure investigationPerform reworks as assignedBreak down systems for recyclingWho you are:Minimum 3+ years experience testing hardware components, PCBAs, circuits and systemsUnderstanding of electrical and mechanical systemsStrong word processing skillsStrong written/verbal communication, detail-oriented, and hands-onQuality and process orientedMethodical problem solving skillsAble to balance multiple tasks and prioritize appropriately
We want to hear from you! We are looking to build the best team of people who will be empowered to do their best work. If you have what it takes, but don’t necessarily meet every bullet in the job description we encourage you to apply.
The US base salary range for this full-time position is $29.26 an hour + benefits. Our salary ranges are determined by role, level, and location. The range displayed on each job posting reflects the minimum and maximum target for new hire salaries for the position across all US locations. Within the range, individual pay is determined by work location and additional factors, including job-related skills, experience, and relevant education or training. Your recruiter can share more about the specific salary range for your preferred location during the hiring process.Perks & Benefits (US)Comprehensive health plans* – 100% of premiums covered for employees & 88% of dependent premiums for US employeesBelief in Diversity
At Matterport, we don’t just accept differences, we celebrate them and recognize the value they bring to our customers and employees. Matterport is proud to be an equal opportunity workplace and works to create and support diversity at Matterport. Equal opportunity and consideration are afforded to all qualified applicants and employees. We won’t unlawfully discriminate on the basis of gender, identity or expression, race, ethnicity, religion, national origin, age, sex, marital status, physical or mental disability, veteran status, sexual orientation, and any other category protected by law. We are committed to providing employees with a work environment that provides a sense of inclusion and belonging and is free of discrimination and harassment. We also consider all qualified candidates regardless of criminal histories, consistent with legal requirements.
Matterport is likewise committed to working with and providing reasonable accommodation to all qualified applicants and employees with disabilities in accordance with the American Disabilities Act
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