Prime Video is a first-stop entertainment destination offering customers a vast collection of premium programming in one app available across thousands of devices. Prime members can customize their viewing experience and find their favorite movies, series, documentaries, and live sports – including Amazon MGM Studios-produced series and movies; licensed fan favorites; and programming from Prime Video add-on subscriptions such as Apple TV+, Max, Crunchyroll and MGM+. All customers, regardless of whether they have a Prime membership or not, can rent or buy titles via the Prime Video Store, and can enjoy even more content for free with ads.

Within Prime Video, the Search Engineering team is making a step change in the look, feel and quality of our Search experience. We are standing up a brand new Search Engine that need to handle 1B+ requests every month. We are innovating with cutting edge Machine Learning technologies like Large Language Models including Retrieval-Augmented Generation techniques, and developing net new Named Entity Recognition and Natural Language Understanding models.

We are looking for a Senior Quality Assurance Engineer to spearhead the overall testing strategy of this revamped Search experience.

Key job responsibilities
- Design and develop comprehensive test strategies and QA methodologies to ensure the quality of Prime Video Search
- Collaborate and influence cross-functional teams including developers, product managers, and applied scientists to understand Prime Video quality requirements and design effective test strategies.
- Create, maintain, and execute test cases, test scripts, and test scenarios for various software components, including but not limited to functional and regression testing.
- Identify and document defects, issues, and potential areas of improvement in the software development process.
- Perform root cause analysis of complex issues and work with the development team to resolve issues and enhance the overall product quality.
- Define key metrics for measuring and reporting on the quality of software products and test effectiveness.

A day in the life
In this role, you’ll be responsible for quality assurance of new customer features and supporting architecture on a day-to-day and week-to-week basis.

You’ll work directly with Product Managers, Engineers, Program Managers, UX, Design and Applied Scientists to ensure that Prime Video customers will have the best experience when they search for content.