The Company

PayPal has been revolutionizing commerce globally for more than 25 years. Creating innovative experiences that make moving money, selling, and shopping simple, personalized, and secure, PayPal empowers consumers and businesses in approximately 200 markets to join and thrive in the global economy. 

We operate a global, two-sided network at scale that connects hundreds of millions of merchants and consumers. We help merchants and consumers connect, transact, and complete payments, whether they are online or in person. PayPal is more than a connection to third-party payment networks. We provide proprietary payment solutions accepted by merchants that enable the completion of payments on our platform on behalf of our customers.

We offer our customers the flexibility to use their accounts to purchase and receive payments for goods and services, as well as the ability to transfer and withdraw funds. We enable consumers to exchange funds more safely with merchants using a variety of funding sources, which may include a bank account, a PayPal or Venmo account balance, PayPal and Venmo branded credit products, a credit card, a debit card, certain cryptocurrencies, or other stored value products such as gift cards, and eligible credit card rewards.  Our PayPal, Venmo, and Xoom products also make it safer and simpler for friends and family to transfer funds to each other. We offer merchants an end-to-end payments solution that provides authorization and settlement capabilities, as well as instant access to funds and payouts. We also help merchants connect with their customers, process exchanges and returns, and manage risk. We enable consumers to engage in cross-border shopping and merchants to extend their global reach while reducing the complexity and friction involved in enabling cross-border trade. 

Our beliefs are the foundation for how we conduct business every day.  We live each day guided by our core values of Inclusion, Innovation, Collaboration, and Wellness. Together, our values ensure that we work together as one global team with our customers at the center of everything we do – and they push us to ensure we take care of ourselves, each other, and our communities.

Job Description Summary:

Financial Services & Global Pay Later

The Financial Services team is part of the SMB & Financial Services organization and is responsible for PayPal’s global financial services. Our financial services play a critical role in our customers’ lives and our broader ecosystem. Over 400M consumers and 30M merchants globally have access to our money management, credit & lending, credit card, debit card, and pay later products, which provide them with convenient, flexible, secure and rewarding ways to borrow, save, and spend.

PayPal’s Global Pay Later product is a critical product in our financial services portfolio – it provides consumers flexibility by enabling them to pay over time, either over a short duration time window (Pay in 30/45/60 days) or longer duration time window (Pay in 6/12/18/24 months). The product offering delivers value to merchants by improving checkout conversion rates, increasing average order values, and boosting sales. Our global pay later team is committed to building and delivering delightful experiences and innovative features that reinforce the value of PayPal’s Global Pay Later offering to merchants and the convenience and flexibility to consumers.

Job Description Summary:

As the Sr. Product Manager on our Global Pay Later team, you will be responsible for executing product strategy and roadmap, so we can deliver on our 2025 objectives. Specifically, we have bold aspirations to accelerate our Total Payment Volume (TPV) growth rate, and you will play a critical role on our consumer Global Pay Later team creating experiments and delivering releases that accelerate our growth rate. You will work closely with our design, engineering, program management, data, and legal teams, among other partner teams, to build the capabilities our customers (consumers) desire, to develop innovative features and capabilities, and to differentiate our user experience. You will be responsible for conducting customer research, analyzing competitors and internal data sets, setting goals for releases, creating product requirements, working closely with engineers to ensure requirements are met providing feedback on designs, prioritizing initiatives, designing experiments, analyzing results, and sharing impact summaries with leadership among much more. Your contributions will make it easier for new to PayPal customers globally to get a buy now pay later loan from PayPal and for recurring customers to get additional loans that facilitate their purchase of larger ticket items.

Job Description:

In your day to day, you will: 

Meet with prospective and existing customers (consumers) to understand their wants, needs and aspirations when contemplating a buy now pay later purchase 

Analyze our competitors to understand their strengths and weaknesses as well as the opportunities and threats that they present to PayPal 

Collaborate with other product managers, engineering, design, program management, data, legal and other cross-functional stakeholders to build out and execute a product roadmap.   

Create product requirements for our consumer experience 

Participate in agile ceremonies to drive the execution and launch of new features and capabilities.    

Design and implement experiments to validate a hypothesis or optimize the design, content, and overall user experience  

Partner with our commercial leaders to evaluate and prioritize new opportunities, manage request intake and feature scoping 

Required Qualifications 

Bachelor’s degree in business administration, finance, economics, computer science, engineering or a related field 

5+ years of product management experience 

Demonstrated success delivering against product and business objectives 

Proven track record of leading cross-functional groups and delivering results in fast-paced, high-growth, and matrixed environments 

Demonstrated success scaling existing products 

Ability to grasp complex business/technical concepts, user scenarios, and business drivers, address ambiguity and make informed decisions 

Exceptional written, verbal, and listening communication skills and proficient in communicating across a range of stakeholders  

Strong data and analytical background  

Deep empathy and appreciation for customer needs  

A team player who puts people first and wants to win as a team 

Preferred Requirements 

Advanced or master’s degree  

Prior product management experience at a technology company 

Self-starter that works independently and learns quickly 

Experience multitasking and managing multiple releases concurrently 

Experience designing simple and intuitive user interfaces and processes 

Passionate about the product (PayPal, BNPL) – eat your own dog food 

 

Additional Job Description:

PayPal is committed to fair and equitable compensation practices.

 

Actual Compensation is based on various factors including but not limited to work location, and relevant skills and experience.

 

The total compensation for this practice may include an annual performance bonus (or other incentive compensation, as applicable), equity, and medical, dental, vision, and other benefits. For more information, visit https://www.paypalbenefits.com.

 

The U.S. national annual pay range for this role is $107,300 to $259,600

Subsidiary:

PayPal

Travel Percent:

0

For the majority of employees, PayPal's balanced hybrid work model offers 3 days in the office for effective in-person collaboration and 2 days at your choice of either the PayPal office or your home workspace, ensuring that you equally have the benefits and conveniences of both locations.

Our Benefits:

At PayPal, we’re committed to building an equitable and inclusive global economy. And we can’t do this without our most important asset—you. That’s why we offer benefits to help you thrive in every stage of life. We champion your financial, physical, and mental health by offering valuable benefits and resources to help you care for the whole you.

We have great benefits including a flexible work environment, employee shares options, health and life insurance and more. To learn more about our benefits please visit https://www.paypalbenefits.com.

Who We Are:

Click Here to learn more about our culture and community.

Commitment to Diversity and Inclusion 

PayPal provides equal employment opportunity (EEO) to all persons regardless of age, color, national origin, citizenship status, physical or mental disability, race, religion, creed, gender, sex, pregnancy, sexual orientation, gender identity and/or expression, genetic information, marital status, status with regard to public assistance, veteran status, or any other characteristic protected by federal, state, or local law.  In addition, PayPal will provide reasonable accommodations for qualified individuals with disabilities.  If you are unable to submit an application because of incompatible assistive technology or a disability, please contact us at talentaccommodations@paypal.com.

Belonging at PayPal: 

Our employees are central to advancing our mission, and we strive to create an environment where everyone can do their best work with a sense of purpose and belonging. Belonging at PayPal means creating a workplace with a sense of acceptance and security where all employees feel included and valued. We are proud to have a diverse workforce reflective of the merchants, consumers, and communities that we serve, and we continue to take tangible actions to cultivate inclusivity and belonging at PayPal.

Any general requests for consideration of your skills, please Join our Talent Community.

We know the confidence gap and imposter syndrome can get in the way of meeting spectacular candidates. Please don’t hesitate to apply.

Notice to Applicants and Employees who reside within New York City. Click here to view the notice.