Job summary
In this role of Senior Procurement Specialist, the individual is expected to be an effective listener, communicator and problem-solver and balance the needs and requirements of the program with high customer obsession. The tasks that they would be responsible for shall include (but are not limited to) effectively creating purchase requests, performing audits on purchase requests and correction of defects, support Procurement managers with bidding events, communicating with stakeholders & procurement managers.

Core Responsibilities:
· Handle the day-to-day volumes of the assigned tasks and ensure the given SLA are met per quality standards
· Suggest process improvements and assist internal partners to drive them to completion.
· Maintain records of day-to-day work by updating trackers to reflect work done
· Supporting pilots in establishing and setting up new customer focus programs
· If there is a possible default on SLAs or quality, flag the escalation in time to the manager or SME

Key job responsibilities
· Handle the day-to-day volumes of the assigned tasks and ensure the given SLA are met per quality standards
· Suggest process improvements and assist internal partners to drive them to completion.
· Maintain records of day-to-day work by updating trackers to reflect work done
· Supporting pilots in establishing and setting up new customer focus programs
· If there is a possible default on SLAs or quality, flag the escalation in time to the manager or SME