Helena, MT, 59626, USA
14 days ago
Sr. Manager Technical Standards & Compliance
By joining Sedgwick, you'll be part of something truly meaningful. It’s what our 33,000 colleagues do every day for people around the world who are facing the unexpected. We invite you to grow your career with us, experience our caring culture, and enjoy work-life balance. Here, there’s no limit to what you can achieve. Newsweek Recognizes Sedgwick as America’s Greatest Workplaces National Top Companies Certified as a Great Place to Work® Fortune Best Workplaces in Financial Services & Insurance Sr. Manager Technical Standards & Compliance As an Sr. Manager Technical Standards & Compliance, you’ll have the opportunity to take on new challenges and help solve complex problems for the world’s best brands. + Be a part of a rapidly growing, industry-leading global company known for its excellence and customer service. + Leverage Sedgwick’s broad, global network of experts to both learn from and to share your insights. + Take advantage of a variety of professional development opportunities that help you perform your best work, grow your career and your profile. + Enjoy flexibility and autonomy in your daily work, your location, and your career path. + Build a meaningful career that will take you places with the ability to travel and deploy at a moment’s notice. + Access diverse and comprehensive benefits to take care of your mental, physical, financial and professional needs. **PRIMARY PURPOSE OF THE ROLE** To ensure product quality and regulatory standards compliance as it relates to statutory lines-of-business; to establish policies and procedures; and to develop and train colleagues on technical components of new statutory programs. **ESSENTIAL RESPONSIBILITIES** + Establishes policies and procedures to assure compliance to best practices, claims management services standards, state regulations, and client service requirements on new statutory programs. + Analyzes management reports related to new program performance and quality; mentors new colleagues to improve performance as needed. + Maintains complete understanding of new statutory program design, processes, client expectations and partner relationships; makes recommendations for improvements; and develops best practices for disability and leave operational processes. + Serves as subject matter expert responsible for the training of technical processes and requirements; leads training initiatives for colleagues, supervisors/managers and clients as needed. + Leads projects focused on large process, procedural and /or compliance changes/updates; communicates changes/updates to field offices, IT, Legal and other applicable business units regarding regulatory requirements and changes. + Plays key role in maintaining client relationships; assists in new business productions; and represents Company with specified industry groups. **SUPERVISORY RESPONSIBILITIES** + Administers company personnel policies in all areas and follows company staffing standards and training recommendations. + Provides support, guidance, leadership and motivation to promote maximum performance. **QUALIFICATIONS** Bachelor's degree from an accredited college or university or equivalent preferred. Ten (10) years of claims management, managed care and/or other related experience or equivalent combination of education and experience required to include two (2) to three (3) years in dealing with statutory private plan administration programs. **TAKING CARE OF YOU** + Wonderful team culture with career development and promotional growth opportunities. + A diverse and comprehensive benefits offering including medical, dental vision, 401K and PTO. + Wellness benefits including wellness allowance and life insurance. Job security and flexibility; potential to work from home once training is completed. Work environment requirements for entry-level opportunities include – Physical: Computer keyboarding Auditory/visual: Hearing, vision and talking Mental: Clear and conceptual thinking ability; excellent judgement and discretion; ability to meet deadlines. The statements contained in this document are intended to describe the general nature and level of work being performed by a colleague assigned to this description. They are not intended to constitute a comprehensive list of functions, duties, or local variances. Management retains the discretion to add or to change the duties of the position at any time. \#remote #LI-TS1 Sedgwick is an Equal Opportunity Employer and a Drug-Free Workplace. **If you're excited about this role but your experience doesn't align perfectly with every qualification in the job description, consider applying for it anyway! Sedgwick is building a diverse, equitable, and inclusive workplace and recognizes that each person possesses a unique combination of skills, knowledge, and experience. You may be just the right candidate for this or other roles.** **Sedgwick is the world’s leading risk and claims administration partner, which helps clients thrive by navigating the unexpected. The company’s expertise, combined with the most advanced AI-enabled technology available, sets the standard for solutions in claims administration, loss adjusting, benefits administration, and product recall. With over 33,000 colleagues and 10,000 clients across 80 countries, Sedgwick provides unmatched perspective, caring that counts, and solutions for the rapidly changing and complex risk landscape. For more, see** **sedgwick.com**
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