Taking care of people is at the heart of everything we do, and we start by taking care of you, our valued colleague. A career at Sedgwick means experiencing our culture of caring. It means having flexibility and time for all the things that are important to you. It’s an opportunity to do something meaningful, each and every day. It’s having support for your mental, physical, financial and professional needs. It means sharpening your skills and growing your career. And it means working in an environment that celebrates diversity and is fair and inclusive. A career at Sedgwick is where passion meets purpose to make a positive impact on the world through the people and organizations we serve. If you are someone who is driven to make a difference, who enjoys a challenge and above all, if you’re someone who cares, there’s a place for you here. Join us and contribute to Sedgwick being a great place to work. Great Place to Work® Most Loved Workplace® Forbes Best-in-State Employer Sr. Manager Technical Standards & Compliance As an Sr. Manager Technical Standards & Compliance, you’ll have the opportunity to take on new challenges and help solve complex problems for the world’s best brands. + Be a part of a rapidly growing, industry-leading global company known for its excellence and customer service. + Leverage Sedgwick’s broad, global network of experts to both learn from and to share your insights. + Take advantage of a variety of professional development opportunities that help you perform your best work, grow your career and your profile. + Enjoy flexibility and autonomy in your daily work, your location, and your career path. + Build a meaningful career that will take you places with the ability to travel and deploy at a moment’s notice. + Access diverse and comprehensive benefits to take care of your mental, physical, financial and professional needs. **PRIMARY PURPOSE OF THE ROLE** To ensure product quality and regulatory standards compliance as it relates to statutory lines-of-business; to establish policies and procedures; and to develop and train colleagues on technical components of new statutory programs. **ESSENTIAL RESPONSIBILITIES** + Establishes policies and procedures to assure compliance to best practices, claims management services standards, state regulations, and client service requirements on new statutory programs. + Analyzes management reports related to new program performance and quality; mentors new colleagues to improve performance as needed. + Maintains complete understanding of new statutory program design, processes, client expectations and partner relationships; makes recommendations for improvements; and develops best practices for disability and leave operational processes. + Serves as subject matter expert responsible for the training of technical processes and requirements; leads training initiatives for colleagues, supervisors/managers and clients as needed. + Leads projects focused on large process, procedural and /or compliance changes/updates; communicates changes/updates to field offices, IT, Legal and other applicable business units regarding regulatory requirements and changes. + Plays key role in maintaining client relationships; assists in new business productions; and represents Company with specified industry groups. **SUPERVISORY RESPONSIBILITIES** + Administers company personnel policies in all areas and follows company staffing standards and training recommendations. + Provides support, guidance, leadership and motivation to promote maximum performance. **QUALIFICATIONS** Bachelor's degree from an accredited college or university or equivalent preferred. Ten (10) years of claims management, managed care and/or other related experience or equivalent combination of education and experience required to include two (2) to three (3) years in dealing with statutory private plan administration programs. **TAKING CARE OF YOU** + Wonderful team culture with career development and promotional growth opportunities. + A diverse and comprehensive benefits offering including medical, dental vision, 401K and PTO. + Wellness benefits including wellness allowance and life insurance. Job security and flexibility; potential to work from home once training is completed. Work environment requirements for entry-level opportunities include – Physical: Computer keyboarding Auditory/visual: Hearing, vision and talking Mental: Clear and conceptual thinking ability; excellent judgement and discretion; ability to meet deadlines. The statements contained in this document are intended to describe the general nature and level of work being performed by a colleague assigned to this description. They are not intended to constitute a comprehensive list of functions, duties, or local variances. Management retains the discretion to add or to change the duties of the position at any time. \#remote #LI-TS1 Sedgwick is an Equal Opportunity Employer and a Drug-Free Workplace. **If you're excited about this role but your experience doesn't align perfectly with every qualification in the job description, consider applying for it anyway! Sedgwick is building a diverse, equitable, and inclusive workplace and recognizes that each person possesses a unique combination of skills, knowledge, and experience. You may be just the right candidate for this or other roles.** **Taking care of people is at the heart of everything we do. Caring counts** Sedgwick is a leading global provider of technology-enabled risk, benefits and integrated business solutions. Every day, in every time zone, the most well-known and respected organizations place their trust in us to help their employees regain health and productivity, guide their consumers through the claims process, protect their brand and minimize business interruptions. Our more than 30,000 colleagues across 80 countries embrace our shared purpose and values as they demonstrate what it means to work for an organization committed to doing the right thing – one where caring counts. Watch this video to learn more about us. (https://www.youtube.com/watch?v=ywxedjBGSfA)