Description

United's Digital Technology team designs, develops, and maintains massively scaling technology solutions brought to life with innovative architectures, data analytics, and digital solutions.

 

Our Values: At United Airlines, we believe that inclusion propels innovation and is the foundation of all that we do. Our Shared Purpose: \"Connecting people. Uniting the world.\" drives us to be the best airline for our employees, customers, and everyone we serve, and we can only do that with a truly diverse and inclusive workforce. Our team spans the globe and is made up of diverse individuals all working together with cutting-edge technology to build the best airline in the history of aviation. 

 

With multiple employee-run \"Business Resource Group\" communities and world-class benefits like health insurance, parental leave, and space available travel, United is truly a one-of-a-kind place to work that will make you feel welcome and accepted. Come join our team and help us make a positive impact on the world.

Job overview and responsibilities

The Senior Manager of IT Application Development will be pivotal in leading a team dedicated to developing innovative solutions for our Corporate Safety Operational Risk and Corporate Medical business units. This position will drive technological advancements and shape our company's future amid ongoing transformations. As a leader, you will have exceptional leadership and communication skills and a deep understanding of driving organizational change, Agile development, and solutions architecture.

Leadership and Team Management:
Lead, mentor, and develop a high-performing team, fostering a culture of collaboration, accountability, and continuous learning Provide strategic direction and oversight to ensure the successful execution of programs, resource management, and day-to-day operationsEstablish goals for the team and individuals, including performance reviews and career and performance plans Plan for short and long-term resource needs (internally and externally) to ensure the right number of resources and skills are available to meet project goals and deadlines Evaluate and suggest improvements to the organizational structure, roles, and responsibilitiesCommunication and Stakeholder Management:
Engage, collaborate, and partner with technical and business stakeholders to understand business requirements and user expectations and lead the development of solutions that meet functional and technical requirements Collaborate with United's business and IT leadership teams and product subject matter experts to establish the product's long-term vision, goals, and strategyDevelop multi-year product development strategies and tactical plansShare knowledge and work together to generate innovative solutions to problems Align with business partners on delivery success criteria and ensure technology solutions follow architectural standardsProvide delivery estimates and business case updates to support overall IT performance metrics, monthly project status reporting, and quarterly resource planning reviewFoster open communication within the IT team and across departments to ensure alignment and the successful delivery of cross-functional initiativesBudgeting and Resource Management:
Develop and manage the program budget, ensuring efficient resource allocation to support strategic initiatives and operational needsTrack and report on key performance metrics, making data-driving decisions to improve the efficiency and effectiveness of the teamStrategic IT Planning and Execution:
Evaluate, implement, and manage SaaS-based solutions and develop in-house cloud-based solutionsIdentify technical obstacles early and collaborate closely with the team to find innovative solutionsResponsible for escalating, assisting, and following up on resolving issues related to the delivery of technology solutionsEnsure that Agile methodologies are implemented following best practices and that continuous improvements are made as neededAlso, ensure compliance with code scanning and other security protocols during development and release

United Airlines is an equal opportunity employer. United Airlines recruits, employs, trains, compensates, and promotes regardless of race, religion, color, national origin, gender identity, sexual orientation, physical ability, age, veteran status, and other protected status as required by applicable law.

Qualifications

Required 

Bachelor's degree in Information Systems, Computer Science, Engineering, Business Administration, or other related field7+ years of relevant experience Proven experience leading and developing IT teams, with a strong focus on leadership, mentorship, and team developmentExperience implementing SaaS solutions or building applications using AWS or other cloud providersLeadership experience managing multiple cross-functional teams or projects and influencing senior-level management and key stakeholdersOutstanding communication and interpersonal skills, with the ability to effectively engage and influence stakeholders at all levels of the organizationA mindset for continuous learning and staying updated on industry trends, emerging technologies, and best practicesAdvanced technical and business knowledge in software development life cycle, quality assurance, project management, and other related disciplines/processesWell-versed in Agile development and requirements management processesMust be legally authorized to work in the United States for any employer without sponsorshipSuccessful completion of interview required to meet job qualificationReliable, punctual attendance is an essential function of the position

Preferred

Master's degreeUnderstanding of system architecture principles, including the ability to design scalable and reliable solutions3+ years of Application development (.Net, Java, or other modern language)Experience managing applications for aviation safety, business continuity, corporate medical safety, etc.Experience with Business Continuity software like VEOCI, Everbridge, etc.Experience with Occupational Health Safety Management software such as Cority, SafetyCulture, EHS Insight, etc. Experience leading initiatives with Quality Management, Safety Management, OSHA, FAA Compliance
Equal Opportunity Employer - Minorities/Women/Veterans/Disabled/LGBT