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Our customers are our compass, authenticity thrives, bold ideas are welcome, and everyone can bring their unique selves to work — every day. We're in this together, sustaining the future of our customers, our company, and our planet.

Join a team of passionate thinkers, innovators, and dreamers — and help us connect people and build communities to create economic opportunity for all.

About the team and the role:

As the Senior Manager of Corporate Communications at eBay, you will play a crucial role in Crisis Management and Financial Communications! This exciting opportunity involves managing and enhancing eBay's reputation by developing and executing comprehensive communication strategies related to financial performance and crisis situations. The ideal candidate will have a strong background in financial communications, crisis management, and media relations, with the ability to convey complex information clearly and effectively to diverse audiences.

To be successful in this role, you must be self-motivated and independent, but also a strong collaborator able to work effectively with both remote and onsite colleagues. This person will have savvy interpersonal skills and strong experience working with journalists. You will be calm under pressure and be able to analyze a situation and make sound recommendations. You will be able to demonstrate strong direct ownership of the programs you’ve run, the ability to earn the trust of internal and external stakeholders, and a history of developing, pitching, preventing and securing high-impact media coverage.

This role reports directly to the Director of Corporate Communications!

What you will accomplish:

Collaborate with Investor Relations, Legal, and Government Relations teams on financial and crisis communications.

Support the earnings process by creating messaging materials and preparing Q&A, ensuring compliance with regulatory requirements in partnership with Legal and Finance teams, and working with communication agencies to analyze media coverage and assess reputational risk and make recommendations

Develop and maintain crisis communication response plans, protocols and tools, ensuring the organization is prepared to respond swiftly and effectively to any situation.

Prepare executives for media interactions, developing crisis communication plans, and driving improvements in communication strategies by staying updated on industry trends.

What you will bring:

10+ in corporate communications, specializing in crisis and financial communications.

Proven expertise in media relations, supported by a well-established network of journalist contacts.

Extensive experience in both in-house and public relations agency settings.

Strong history of successful collaboration with cross-functional and agency teams.

Exceptional written and verbal communication skills, with the ability to craft compelling narratives for diverse audiences.

Excellent critical thinking skills, with the ability to thrive in a fast-paced environment while managing multiple deadlines simultaneously.

Demonstrated ability to work effectively under pressure, with a strong sense of accountability and attention to detail.

Bachelor’s degree or equivalent experience in Communications, Public Relations, Journalism, Marketing, or a related field.

Willingness to work in a hybrid model, with three days per week based in our San Jose office.

The pay range for this position at commencement of employment in California, Washington, or New York is expected in the range below.

$148,400 - $222,750

Base pay offered may vary depending on multiple individualized factors, including location, skills, and experience. The total compensation package for this position may also include other elements, including a target bonus and restricted stock units (as applicable) in addition to a full range of medical, financial, and/or other benefits (including 401(k) eligibility and various paid time off benefits, such as PTO and parental leave). Details of participation in these benefit plans will be provided if an employee receives an offer of employment.

If hired, employees will be in an “at-will position” and the Company reserves the right to modify base salary (as well as any other discretionary payment or compensation program) at any time, including for reasons related to individual performance, Company or individual department/team performance, and market factors.

Please see the Talent Privacy Notice for information regarding how eBay handles your personal data collected when you use the eBay Careers website or apply for a job with eBay.

eBay is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, sex, sexual orientation, gender identity, veteran status, and disability, or other legally protected status. If you have a need that requires accommodation, please contact us at talent@ebay.com. We will make every effort to respond to your request for accommodation as soon as possible. View our accessibility statement to learn more about eBay's commitment to ensuring digital accessibility for people with disabilities.

 

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