Malvern, PA, US
9 hours ago
Sr. Manager, Tech Program Mgmt, Ring Program Management
At Ring, our mission is to keep people close to what’s important. The Ring Program Management team is seeking a talented and motivated Sr. Manager, Technical Program Management. In the Ring Program Management team, you will launch innovative hardware products, drive the delivery of features, and enhance existing products in line with our product roadmap. You will have a high degree of ownership over deliverables to achieve business objectives.

The Sr. Manager, TPM will manage a global team and engage in the full project lifecycle of large complex innovative programs aimed at delivering the next generation of Ring products. This position is responsible for the planning and execution of complex large-scale programs. We are looking for someone who is a strong communicator, is highly organized and a proven collaborator across hardware, firmware, software, manufacturing and product teams. A successful candidate will thrive in a fast-paced environment, embrace ambiguity, be a masterful influencer of business and technical leaders, and drive end-to-end product development.

We are looking for entrepreneurial, innovative individuals who thrive on solving complex problems. Maturity, high judgment, negotiation skills, ability to influence, analytical talent, and leadership are essential to success in this role. You will anticipate bottlenecks, provide escalation management, anticipate and make tradeoffs, and balance customer and business needs versus technical constraints. An ability to take large, complex projects and break them down into manageable pieces and then deliver them in a successful and timely manner is expected.


Key job responsibilities
Joining our team provides the unique challenge and opportunity to build innovative products and services that benefit millions of customers. The ideal candidate will draw upon exemplary leadership skills, program management, critical thinking, and problem-solving skills. The candidate should be open to new challenges, strong at multi-tasking, innovative, creative, self-directed and a great team player. Candidates should drive continuous process improvement, and collaborate effectively with global, cross-functional product and engineering teams to solve problems and implement new solutions.

The Senior Manager, TPM will collaborate with internal and external engineering and operations teams to conceive and design innovative products. You will work closely with an internal inter-disciplinary team to drive key aspects of product definition, execution, test and delivery. You must be responsive, flexible and able to succeed within an open collaborative peer environment. You will work closely with Product Managers to derive the product requirements and with Engineering Managers to drive execution. Specific responsibilities include:

- Lead cross-functional teams to deliver on key programs and goals of the business.
- Develop and drive program schedules and report to product and engineering management on status towards timelines and deliverables.
- Manage internal and external cross team dependencies, making sure that all teams are ready to deliver and align accordingly
- Drive consensus on technical decisions and ensure the appropriate resources are employed to deliver high quality results
- Identify, assess and mitigate issues and risks at the program and product line level.
- Develop mechanisms to improve program management practices and consistency across the organization.
- Drive effective teamwork, communication, collaboration and commitment across multiple groups with competing priorities
- Develop and leverage metrics to improve quality, speed and consistency of delivery across teams.
- Develop employees through hands-on coaching, mentoring and performance management.
- Build a high-performance team by creating opportunities aligned with organizational goals and career aspirations.
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