Overview:

Draper is an independent, nonprofit research and development company headquartered in Cambridge, MA. The 2,000+ employees of Draper tackle important national challenges with a promise of delivering successful and usable solutions. From military defense and space exploration to biomedical engineering, lives often depend on the solutions we provide. Our multidisciplinary teams of engineers and scientists work in a collaborative environment that inspires the cross-fertilization of ideas necessary for true innovation. For more information about Draper, visit www.draper.com.

Job Description Summary:

Draper is seeking a Product Support Assistant with understanding in the five following areas: production support, inventory management, materials resource planning, facility, and calibration management. This role will require the individual to be flexible and able to adapt to multiple program/lab needs. This role requires on-site work done in a lab environment.

Production support: Tracking electronic assembly builds, update & provide travelers and work orders to technicians, update quality control spreadsheets on production status and process changes.
Inventory management: Tracking chemicals, limited life materials, and other materials and consumables.
Work with senior production support and facility lead personnel on:
Materials Resource Planning/management: Inventory control, keep track of material needs, obtain quotes for supplies and materials & submit purchase orders to buyers. Follow through on orders from item receipt, incoming inspection, and stocking items.
Facility Management: Help manage preventative maintenance, order parts and schedule maintenance.
Calibration management: Work with internal calibration lab to ensure equipment calibration is up to date, coordinate transfer of equipment between work area and calibration lab, escort calibration lab personnel for on-site calibration and ESD bench certification.

Job Description:

Duties/Responsibilities
• Responsible for routing, documenting and coordinating shipments to customers, carriers and/or various corporate departments.
• Files claims against carriers for losses, damages and/or overcharges, and audits freight bills.
• Tracks material needs, obtain quotes for supplies and materials & submit purchase orders to buyers.
• Tracks and ships hazardous material and ensures compliance to Federal regulations.
• Coordinates import/export requirements for products.
• Coordinates preventative maintenance, orders parts, and ensures equipment calibration is up to date.
• Schedules photography or other support functions as needed for documentation of hardware processes and/or inspection.
• Performs date entry to update status and logistics coordination.
• Communicates with leads and program managers on task activities and status.
• Performs yearly audits, supporting annual classified hardware inventory per government requirement.
• Performs other duties as assigned.

Skills:
• Strong interpersonal and communication and customer service skills.
• Strong problem solving skills.
• Strong critical and analytical thinking, good judgment, and prioritizing skills.
• Demonstrates understanding of security concepts and practices.
• Recognize, acknowledge, respect and effectively interact with people.

Education
High School Diploma or equivalent, Associate Degree preferred.

Experience
1-3 years experience in military supply, and logistics or traffic analysis

Additional Job Description:

Applicants selected for this position will be required to obtain and maintain a government security clearance.

Connect With Draper for Future Opportunities! If you don't find the right posting in our Career Opportunities, you may submit your resume for future consideration.

Job Location - City:

Cambridge

Job Location - State:

Massachusetts

Job Location - Postal Code:

02139-3563

Our work is very important to us, but so is our life outside of work. Draper supports many programs to improve work-life balance including workplace flexibility, employee clubs ranging from photography to yoga, health and finance workshops, off site social events and discounts to local museums and cultural activities. If this specific job opportunity and the chance to work at a nationally renowned R&D innovation company appeals to you, apply now www.draper.com/careers.

Equal Employment Opportunity:

Draper is committed to creating a diverse environment and is proud to be an affirmative action and equal opportunity employer. We understand the value of diversity and its impact on a high-performance culture. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, disability, age, sexual orientation, gender identity, national origin, veteran status, or genetic information. Draper is committed to providing access, equal opportunity and reasonable accommodation for individuals with disabilities in employment, its services, programs, and activities. To request reasonable accommodation, please contact hr@draper.com.