Toronto, ON, CA
9 hours ago
Sr. IT Operation Specialist
Position Description:

This role is hybrid and requires you to be in our downtown Toronto office (250 Yonge Street) / Client's office (Wellington Street or Front Street) 2-3 times per week - subject to change at any time.

We are seeking a highly skilled and experienced IT Operation Specialist to join our dynamic team. In this role, you will be responsible for Governance of Archer Findings, Server and Application vulnerabilities, developing, and maintaining reports presented to management.

Your future duties and responsibilities:

• Advise on governance: Provide guidance on best practices for governance, risk management, and compliance within client's Payments.
• Identify risks: Identify potential areas of compliance vulnerability and risk and provide solutions and create Change Records to resolve
• Communicate with stakeholders: Educate stakeholders on governance policies and procedures for Application and Server Vulnerabilities.
• Develop governance frameworks: Develop, implement, maintain, and enhance governance frameworks such as a control function dashboard.
• Review Disaster Recovery documentations to ensure quality standards are present.
• Collaboration: Work closely with cross-functional teams, including Technology Control Office, Business sponsors, and development teams.

Required qualifications to be successful in this role:

• Education: Bachelor’s or Master’s degree in Computer Science, Engineering, or a related field.
• Experience: 2+ years of professional experience in Archer, Merlin, Tableau, PowerPoint, Excel, and ServiceNow
• Must have Technical Skills: A great understanding of Server and Application vulnerabilities against different OS and Middleware platforms, the impacts they can have to an ecosystem and resolving with minimal impact.
• Soft Skills: Excellent problem-solving and analytical skills. Strong communication skills and ability to work in a collaborative environment. Self-motivated and able to work independently with minimal supervision.
Preferred Qualifications:
• Excellent verbal, written, and presentation skills.
• Excellent on building new reports and dashboards.
• Familiarity with Disaster Recovery procedures.


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Skills: Adv infoAdv - DashboardMiddlewareServiceNow What you can expect from us:

Together, as owners, let’s turn meaningful insights into action.

Life at CGI is rooted in ownership, teamwork, respect and belonging. Here, you’ll reach your full potential because…

You are invited to be an owner from day 1 as we work together to bring our Dream to life. That’s why we call ourselves CGI Partners rather than employees. We benefit from our collective success and actively shape our company’s strategy and direction.

Your work creates value. You’ll develop innovative solutions and build relationships with teammates and clients while accessing global capabilities to scale your ideas, embrace new opportunities, and benefit from expansive industry and technology expertise.

You’ll shape your career by joining a company built to grow and last. You’ll be supported by leaders who care about your health and well-being and provide you with opportunities to deepen your skills and broaden your horizons.

At CGI, we recognize the richness that diversity brings. We strive to create a work culture where all belong and collaborate with clients in building more inclusive communities. As an equal-opportunity employer, we want to empower all our members to succeed and grow. If you require an accommodation at any point during the recruitment process, please let us know. We will be happy to assist.

Come join our team—one of the largest IT and business consulting services firms in the world.

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