**Overview** Be an agent of change on a team committed to achieving client-focused, mission-driven excellence.Steampunk is the explosive collision of human-centered design and traditional government contracting. We are an employee-owned company with a startup mindset and time-tested approaches tailored for the federal government.We arepassionate about creating solutions that are impactful, practical, and scalable while meeting our clients’ ever-changingneeds.We believe in empowering our people to find creative solutions to intractable problems. We believe the best environment in which to grow and thrive is outside our comfort zone. We believe that whilegood designmakes fora goodexperience, human-centered design makes for an excellent one. **Contributions** Asthe Senior Innovation& LearningManager on theSASSAI & Cybersecurity Policy Team, you will bethe glue that binds cross-functionalAIgovernanceand technologyinitiatives together.You will support government clients tocollaborate and buildprocesses that ensureAIand emerging technologiesaredesigned and deployedethically, securely,and cost-effectively.You will support federal clients tooptimizeprocesses to responsiblyleverageAI.The Senior Innovation Managerwill guide clients tobalance pressures to adopt technology innovations while meeting federal compliance obligationsrelated toAI, privacy,and cybersecurity. You willberesponsible forguiding government clients through our Design Intelligence™framework;incorporating human-centeredand design thinkingmethods tofocus on the peopleimpactedby changeandengaging them tonavigate AI’s complex technical,security, and ethicalnuanceswhileidentifyingand mitigating areas of resistance. **Responsibilities** **:** **_Discover_** + Participatein all aspects of discovery to understandclient missionandgoals;stakeholders,usersand their ecosystems; current state journeys; user segments; program, project, and transformationobjectives + Facilitatecross-functional working groups to build effectivestructures andprocesses to evaluate AI usecasesandensure AI risks areidentifiedearly and proactively + Engage in conversations with system teams and information systems security officers (ISSOs) to ensure products meet end goals and adhere to federal compliance standards + Conduct workshops and interviews to frame pain points and opportunities; define problem statements anddeterminechange readiness and areas of resistance **_Design_** + Develop human centered compliance and risk assessments tools and processes that meaningfully support responsible technology use, and move users beyond “check the box” efforts + Apply best practices in human centered design toleadtechnical system teams through AI design, discussappropriate AIguardrails, and develop products/procedures toassistdiverse projects and stakeholders + Lead learning and knowledge capture within and across AI & emerging technology projects and ensure learning is applied by key stakeholders + Synthesizeresearch, data,and craft compelling storiesand presentationsto communicate insightsand recommendationsthat will shapetransformation andchange enablement + Develop and deploy communication plans, pilot plans, and training plansin partnership with key stakeholders and their customers + Ensureall deliverables across a variety of projectsare produced at the highest quality **_Lead_** + Develop and deploy change management plans that articulate actionable recommendations for organizational and workflow improvement + Develop, deploy, and measure key performance indicators for transformation and adoption + Collaborate and communicate stakeholder and user needs on a cross-functional team of policy experts, data scientists, data engineers, and cybersecurity experts within an agile environment + Understand and embrace the specifications and constraints of a given technology, platform and/or operational environmentand understand how change management should be integrated into technological considerations + Collaborate with Steampunk’s AI Lab to ensure best practices are integrated across Steampunk’s AI work + Promote Steampunk AI thought leadership by engaging sector communities of practice, publishing knowledge articles, and speaking at industry events **Qualifications** + Ability to obtain a U.S. government Public Trust Security Clearance + Masters Degree (in related program) and 8 years of experience, 7 of which must be relevant; + OR bachelors in related program and 10 years of relevant experience; + OR no degree and 16 years of relevant experience + 6+ years of experience inchange management andwell-versed inchangemanagement best practices and models + Possess at least one professional certification relevant to the technical service provided + Experience leading technology and data-focused products, ideallyfocused onAI + Experiencemanagingstaff to deliver innovation and data/tech-focused projects + Experience working as a third-party consultant or in a role as an advisor within acomplexorganization; experience in government organizations strongly preferred + Experience developing impactfulknowledge products and communications materials for diverse technical and non-technical audiences + Thorough knowledge anddemonstratedexperience in current state assessments,future state visioningand communication planning + Experiencefacilitatingcross-functional strategy-buildinginitiativesandcoordinating cross-functional projects + Excellent project management skills andexperience workingin aproject-based environment + Thorough knowledge anddemonstratedexperienceconductinguserand stakeholder interviews and synthesizing data and insights into personas, action, and training plans  + Ability to think strategically and holistically and connect dots across multiple workstreams, stakeholder groups, and ecosystems + Expert in organizational learning and knowledge management; experience developing learning plans and KM strategies,facilitatinglearning events, and ensuringlearning is captured,disseminated, and applied + Experiencein strategic communications and developingknowledge products for diverse technical and non-technical audiences + Experience applying Human Centered Design bestpractices + ProficiencyinPowerPoint and collaboration tools likeMural,LucidChart, JIRA, and Confluence + A natural curiosity for solving problems coupled with strong analytical skills + A collaborative nature with excellent written communication and presentation skills **Bonus Points** + Previouswork experience in or with the federal government + Expertisein or experience delivering AI-focused solutions + Expertisein cybersecurity, information protection, technical privacy management, or other related data/technology field + Experience working on multi-disciplinary, cross-functionalteams including Service Designers, UX and UI designers, technologists, data scientists, engineers, and solution architects + Experience working within an Agiledeliveryframeworkincluding writing user stories and story pointing + Experience working on innovation-focused projectsand understanding of responsible innovation principles and best practices **About** **steampunk** Steampunk is a **Change Agent** in the Federal contracting industry, bringing new thinking to clients in the Homeland, Federal Civilian, Health and DoD sectors. Through our **Human-Centered delivery methodology** , we are fundamentally changing the expectations our Federal clients have for true shared accountability in solving their toughest mission challenges. As an **employee owned company** , we focus on investing in our employees to enable them to do the greatest work of their careers – and rewarding them for outstanding contributions to our growth. If you want to learn more about our story, visit http://www.steampunk.com . _We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law. Steampunk participates in the E-Verify program._ Refer a Friend (https://careers-steampunk.icims.com/jobs/6034/sr.-innovation-%26-learning-manager/job?mode=apply&apply=yes&in\_iframe=1&hashed=-336029103) **Need help finding the right job?** We can recommend jobs specifically for you! **Job Location** _US-VA-McLean_ **Posted Date** _4 days ago_ _(2/4/2025 8:41 PM)_ **_Job ID_** _6034_ **_Clearance Requirement_** _Public Trust_