Job DescriptionThe Senior Team Member Services Business Partner works hand in hand with TMS COEs and Store Operations to achieve optimal people results in the areas of Talent Development, Succession Planning, Training, TM Engagement with the objectives to increase retention and maintain optimal staffing levels for key store-based positions. The Sr. TMSBP uses data to identify trends to make proactive recommendations that support operational and strategic TMS objectives and supports higher level leaders in the region, including but not limited to the Executive TMS Leader and Regional Leadership team. The TMSBP works with leadership to adapt and apply TMS initiatives and programs in a manner that supports local business needs. The role serves as the client face of TMS, acting as an interface and liaison with TMS COE groups (including Recruiting, Talent Management, TMRI, Total Rewards and TMS Operations). Occasionally supports COEs with local responsibilities related to compliance with Company policies, government regulations, and statutory requirements. Essential Duties and Responsibilities + High degree of responsibility and/or leads one or more of the TMS programs or projects. + Work in coordination with legal department on labor relations. + Responsible for coaching and developing IC4 level TMS Business Partners to become proficient as an IC5 level business partner. + Supports and drives initiatives for not only their locations but the region and TMS BP team. + Partners with Leaders of multiple levels to support business objectives and Talent Management. + Routinely analyzes TMS metrics and trends to identify opportunities and make recommendations to ensure a well-staffed, healthy environment for our Team Members, Leaders, and Customers. + Supports assigned organizations through provision of and or advice relating to various TMS programs and processes including: + Performance Management, Talent Assessment, and Team Member Development + Leader Development + Succession and Attrition Planning + Recruiting and Staffing + Total Rewards + Diversity and inclusion + Recognition + Responsible for engaging and consulting with operational or functional leaders on talent, leadership, people strategy, organizational development, rewards, and culture. + Supports Team Members’ communication, education, and advice on all TMS programs and systems. + Supports bi-annual TM Connections to identify areas of opportunity and strengths for each location. + Provides excellent customer service to all Team Members through either direct support of by directing + TMs and Leaders to the appropriate resources. + Recommends system and process improvements for related TMS functions. + Partners with Global TMS teams on special projects and assignments + Provides local support for global programs, rollouts, and initiatives. + Supports client understanding and compliance with applicable company policies and practices. + Ensures all legal and employment postings are visible and current. + Maintains an open-door policy for all Team Members + Other duties as assigned. Skills/Requirements Education and Experience: + Bachelor’s degree and 4-6 years of relevant HR experience or an equivalent combination of education and relevant work experience. Professional Knowledge: + Demonstrated ability to support leaders in building and maintaining effective retail teams. + Strong understanding of Human Resources concepts, practices, programs, and methodologies + Understands company Human Resources policies, practices, and expectations. + Previous experience working in labor relations. + Understands and is able to apply parameters of labor issues including FMLA, ADA, HIPPA, and Leave of Absence to effectively route related matters to the appropriate COE. + Working knowledge of HRMS systems and programs + Strong knowledge of federal, state, and local, Human Resources regulations, and how these are applied + within WFM. + Knowledge of how people go through organizational change, change processes, change management + best practice principles, methodologies, and tools. + Strong computer skills, including Microsoft Office (Word, Excel, PowerPoint) Kronos, Workday, and other HRIS. Relationship Management: + Builds engaging relationships with stakeholders through trust, teamwork, and direct communication. + Adjusts communication approach to specific situations and audiences. + Demonstrated ability to effectively manage conflict. + Mediates difficult interactions; escalates problems as appropriate. + Communicates and demonstrates support for TMS or Company decisions even if inconsistent from own point of view. Critical Evaluation: + Makes sound recommendations decisions based on available information. + Analyzes available metrics quickly and identifies trends and opportunities. + Engages in preliminary analysis of collected data and reports findings to senior TMS Team Members or Team Leaders Business Perspective: + Possesses clear understanding of business objectives of WFM and supports region / stores. + Understand how effective people and organizational management systems can differentiate WFM from competition. + Understands retail operations and stays continually involved in our evolving business. + Team and Professional Behaviors: + Culture Advocate + Team-player with positive attitude + Works effectively with others, in groups, in cross-functional settings, and with diverse groups of stakeholders internally and externally. + Champions Whole Foods Markets Leadership Principles and Core Values, aligned to our Higher Purpose + Displays a strong level of customer service. + Ability to independently facilitate TM trainings on various TMS topics. Working Conditions and Physical Requirements + Ability to physically perform general office requirements. + Must be able to perform essential responsibilities with or without reasonable accommodations. + Ability to travel as required in support of multiple location coverage. At Whole Foods Market, we provide a fair and equal employment opportunity for all Team Members and candidates regardless of race, color, religion, national origin, gender, pregnancy, sexual orientation, gender identity/expression, age, marital status, disability, or any other legally protected characteristic. Whole Foods Market hires and promotes individuals solely based on qualifications for the position to be filled and business needs. Whole Foods Market works with job sites like Indeed, LinkedIn, and ZipRecruiter to promote opportunities at our company. Please be aware that other career sites may not be accurate or up to date and may even be fraudulent. We encourage and recommend all candidates to apply via our site.