JLL empowers you to shape a brighter way.  

Our people at JLL and JLL Technologies are shaping the future of real estate for a better world by combining world class services, advisory and technology for our clients. We are committed to hiring the best, most talented people  and empowering them to  thrive, grow meaningful careers and to find a place where they belong.  Whether you’ve got deep experience in commercial real estate, skilled trades or technology, or you’re looking to apply your relevant experience to a new industry, join our team as we help shape a brighter way forward.   

Key Responsibilities:

Soft Services Management:

Oversee all soft services including cleaning, security, reception, and mailroom operationsManage vendor relationships and contracts for outsourced servicesEnsure compliance with health, safety, and environmental regulations

Events Management:

Lead the planning and execution of corporate events, conferences, and meetingsCoordinate with internal departments and external stakeholders for event requirementsManage event budgets and resources effectively

Strategic Planning:

Develop and implement strategies for efficient soft services managementCreate long-term plans for events management aligned with organizational goalsIdentify opportunities for service improvements and cost efficiencies

Team Leadership:

Manage and develop a team of facilities and events professionalsSet performance goals and conduct regular evaluationsFoster a culture of excellence and continuous improvement

Budget Management:

Prepare and oversee budgets for soft services and eventsAnalyze expenditures and implement cost-saving measuresProvide financial reports and forecasts to senior management

Quality Assurance:

Establish and maintain high standards for all soft services and eventsImplement quality control measures and conduct regular auditsAddress and resolve any service-related issues promptly

Innovation and Technology:

Stay updated on industry trends and best practicesImplement new technologies to improve service delivery and efficiencyDrive digital transformation initiatives in facilities management

Stakeholder Management:

Build and maintain strong relationships with internal clients and external partnersRegularly communicate with senior leadership on service performance and initiativesHandle high-level client requests and escalations

Sustainability and CSR:

Incorporate sustainable practices in soft services and event managementAlign facilities operations with the organization's corporate social responsibility goals

Risk Management:

Identify and mitigate risks related to facilities operations and eventsEnsure business continuity plans are in place for critical soft services

Qualifications:

Bachelor's degree in Facilities Management, Business Administration, or related field7+ years of experience in facilities management with a focus on soft services and eventsStrong leadership and team management skillsExcellent communication and interpersonal abilitiesProven track record in strategic planning and budget managementKnowledge of relevant health, safety, and environmental regulationsExperience with facilities management software and technologiesProfessional certifications in facilities management (e.g., IFMA credentials) preferred

This role requires a strategic thinker with strong operational expertise who can balance the day-to-day management of soft services with the dynamic requirements of events management in a corporate environment.

Location:

On-site –Bengaluru, KA

If this job description resonates with you, we encourage you to apply even if you don’t meet all of the requirements.  We’re interested in getting to know you and what you bring to the table!

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For additional details please see our career site pages for each country.

For candidates in the United States, please see a full copy of our Equal Employment Opportunity and Affirmative Action policy here.

Jones Lang LaSalle (“JLL”) is an Equal Opportunity Employer and is committed to working with and providing reasonable accommodations to individuals with disabilities.  If you need a reasonable accommodation because of a disability for any part of the employment process – including the online application and/or overall selection process –  you may contact us at Accommodation Requests. This email is only to request an accommodation. Please direct any other general recruiting inquiries to our Contact Us page > I want to work for JLL.