**Company Summary** DISH, an EchoStar company, has been reimagining the future of connectivity for more than 40 years. Our business reach spans satellite television service, live-streaming and on-demand programming, smart home installation services, mobile plans and products and now we are building America’s First Smart Network™. Today, our brands include EchoStar, Hughes, DISH TV, Sling TV, Boost Mobile and Gen Mobile. **Department Summary** Our Wireless Technology organization is transforming the future of connectivity. We’re doing it by building the country’s first virtualized, standalone 5G wireless network from scratch. The foundation of a connected world, it’s a network free of the limitations of the past, and flexible enough to satisfy all the social, economic and transformative needs of the changing world. **Job Duties and Responsibilities** Boost Mobile is seeking a Senior E911 Performance Engineer with a strong background in wireless telecommunications and performance engineering. This role is responsible for the daily operations and optimal performance of E-911 emergency services for Boost Mobile and will report to the Head of Regulated Services. The ideal candidate will have a deep understanding of wireless communications principles, RF propagation, and hands-on experience with performance tools and optimization techniques. A good understanding of wireless E-911 4G (LTE) and 5G (NR) call and data flows is highly desired. This strategic position offers a unique opportunity to collaborate closely with various business units and reports directly to the Head of Regulated Services. **Key Responsibilities:** + Build tools and processes to monitor E-911 system KPIs and investigate performance degradations. + Use monitoring tools to proactively identify and troubleshoot issues. + Define performance benchmarks to ensure regulatory compliance. + Analyze test and live emergency call data to optimize performance. + Diagnose and resolve E-911 technical issues, collaborating with internal teams and vendors. + Conduct testing to improve network reliability and efficiency, and present performance reports to stakeholders. **Skills, Experience and Requirements** **Education and Experience:** + Bachelor’s degree in Engineering, Science, Telecommunications, or related technical field, and a minimum of 4 years of wireless engineering or operations experience + Relevant regulatory performance job experience will be considered in lieu of a degree **Skills and Qualifications:** + Experience defining and implementing KPIs, including corresponding processes, workflows, and dashboards + Familiarity with emergency communication and location technologies and telecommunications networks + Familiarity with FCC regulations related to E-911 with the ability to implement technologies in a way that maintains compliance + Demonstrated career progression, both in increasing responsibilities and skill development + Good verbal, written, and critical thinking skills with the ability to work with other organizations and teams + Understanding of E911 Key Performance Indicators (KPIs) required for performance tracking and reporting + Experience with incident management and root cause analysis + Ability to independently support multiple projects and deadlines **Salary Ranges** Compensation: $96,250.00/Year - $158,125.00/Year **Benefits** We offer versatile health perks, including flexible spending accounts, HSA, a 401(k) Plan with company match, ESPP, career opportunities, and a flexible time away plan; all benefits can be viewed here: DISH Benefits . The base pay range shown is a guideline. Individual total compensation will vary based on factors such as qualifications, skill level, and competencies; compensation is based on the role's location and is subject to change based on work location. Candidates need to successfully complete a pre-employment screen, which may include a drug test and DMV check. The posting will be active for a minimum of 3 days. The active posting will continue to extend by 3 days until the position is filled.