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The Department of Medical Development is currently seeking a full time Sr. Director, Donor Stewardship. The Sr. Director, Donor Stewardship oversees and directs the major gift stewardship program for UHealth/Miller School of Medicine.  The incumbent is specifically charged with developing and executing a creative, consistent, donor-centric stewardship and donor relations strategy that appropriately and consistently promotes interaction with and recognition of donors at all levels.  The incumbent will be an integral part of Medical Development’s development efforts. This person is also responsible for developing, overseeing, disseminating, and if needed, providing training on all Development policies and procedures. They will handle the management, budget oversight, efficiency, and accountability of the major gift stewardship program.

Essential Responsibilities:

Work closely with senior leaders to design, expand and elevate the donor stewardship program by developing and implementing a plan to increase the number of donors touched, expand the methods of communication, improve the quality of each piece, employ best industry practices, and expand communication with donors through appropriate training and use of development officers and their support staff.

Serve as a subject matter expert on major and principal gift stewardship; stay informed of new practices, trends, and opportunities in donor relations and stewardship.

Oversee creation and production of assets through photo shoots and video productions that will support the stewardship endeavors for Medical Development’s donor-focused communications.

Develop and oversee all implementation of a comprehensive, multi-channel donor engagement plan including, but not limited to, acknowledgment letters, special impact reports, newsletters, campaign messaging, holiday, and birthday greetings.

Develop strategic and collaborative partnerships with fundraisers to create and execute customized stewardship products and donor experiences.  Leverage technology and new media to enhance stewardship deliverables.

Work with communications teams across divisions in support of the production of customized stewardship publications, messaging, and content, such as annual reports and impact reports.

Coordinate communications efforts with the Development Communications team, Digital Engagement Team and Marketing.

Oversee, improve, elevate and execute the endowment and non-endowment fund reporting to donors in a timely, consistent, and accurate manner on the use, impact, and financial management of their gifts.

Collaborate with and advise colleagues on gift-related announcements, celebrations, donor profiles, and recognition communications.

Serve as the visionary behind campaign and annual stewardship events.

Provide an ongoing assessment of major gift stewardship practices, goals, and strategies.

Oversees the evaluation, negotiation, purchase, and renewal of support resources and outside services.

Keep abreast of new practices in donor relations and stewardship, donor-engagement metrics, stewardship analytics, and medical philanthropy.

Handle extremely sensitive information with confidentiality and tact.

Other duties or projects as assigned.

Additional Duties:

Utilize i-BIS and other University systems to update constituent information in accordance with CRM training, policies and procedures.

Participate in educational programs, professional organizations and development activities to maintain knowledge of national trends and to promote leading edge performance.

Attend meetings and appropriate training sessions for the Division of Development & Alumni Relations.

Follow University policies and procedures. Attend meetings and appropriate training sessions for Development and Alumni Relations.

This list of duties and responsibilities is not intended to be all-inclusive and may be expanded to include other duties or responsibilities, as necessary.

CORE QUALIFICATIONS                                                                                        

Education:

Bachelor’s Degree in relevant field required

Experience:

Minimum 7 years of relevant experience

Any relevant education, certifications and/or work experience may be considered.

The University of Miami offers competitive salaries and a comprehensive benefits package including medical, dental, tuition remission and more.

UHealth-University of Miami Health System, South Florida's only university-based health system, provides leading-edge patient care powered by the ground breaking research and medical education at the Miller School of Medicine. As an academic medical center, we are proud to serve South Florida, Latin America and the Caribbean. Our physicians represent more than 100 specialties and sub-specialties, and have more than one million patient encounters each year. Our tradition of excellence has earned worldwide recognition for outstanding teaching, research and patient care. We're the challenge you've been looking for.

The University of Miami is an Equal Opportunity Employer - Females/Minorities/Protected Veterans/Individuals with Disabilities are encouraged to apply. Applicants and employees are protected from discrimination based on certain categories protected by Federal law. Click here for additional information.

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