About World Wide Technology
Founded in 1990, World Wide Technology (WWT), a global technology solutions provider leading the AI and Digital Revolution, with $20 billion in annual revenue, combines the power of strategy, execution and partnership to accelerate digital transformational outcomes for large public and private organizations around the world. Through its Advanced Technology Center, a collaborative ecosystem of the world's most advanced hardware and software solutions, WWT helps customers and partners conceptualize, test and validate innovative technology solutions for the best business outcomes and then deploys them at scale through its global warehousing, distribution and integration capabilities.

With nearly 10,000 employees and more than 55 locations around the world, WWT's culture, built on a set of core values and established leadership philosophies, has been recognized 13 years in a row by Fortune and Great Place to Work® for its unique blend of determination, innovation and leadership focus on diversity and inclusion. With this culture at its foundation, WWT bridges the gap between business and technology to make a new world happen for its customers, partners and communities.

What is the Solutions Consulting & Engineering (SC&E) Team and why join? 

Solutions Consulting & Engineering is an organization that is Customer Focused and Solutions Led. We deliver end-to-end and emerging solutions to drive customer satisfaction, increase profitability and growth.  Our success is enabled by our world-class management consulting, delivery excellence and engineering brilliance. Our goal is to bring together business acumen with full-stack technical know-how to develop innovative solutions for our clients' most complex challenges. 

Job Summary

Sr. Practice Managers are responsible for overseeing the strategic direction, growth, and operational management of a specific practice area. You will lead a team of consultants, drive business development initiatives, and ensure the delivery of high-quality consulting services. This role requires strong leadership, business acumen, and a deep understanding of the consulting industry.

As a Senior Manager in Cyber Resilience, you will develop and implement strategies to enhance an organization’s ability to anticipate, respond to, and recover from cyber incidents. Your role involves designing and integrating resilience solutions, conducting risk assessments, and providing expert client consultation that align strategies and business objectives to ensure that our clients can maintain operational continuity. You will ensure compliance with relevant regulations, plan client incident response and recovery, and manage resilience projects.

Responsibilities:

Develop and implement comprehensive cyber resilience strategies to ensure the organization's ability to anticipate, withstand, respond to, and recover from cyber incidents. Design and deploy resilience solutions that integrate with existing security frameworks and address key areas such as business continuity, disaster recovery, and incident response. Conduct detailed risk assessments to identify vulnerabilities and threats, and implement strategies to mitigate these risks and strengthen overall resilience. Advise clients on best practices for enhancing cyber resilience, providing tailored recommendations and guidance based on their specific needs and industry requirements. Ensure that resilience strategies and practices comply with relevant regulations and standards, such as ISO 27001 and NIST, and assist clients with audits and compliance requirements. Oversee and support incident response efforts, ensuring effective management of cyber incidents and recovery processes to minimize impact and downtime. Manage cyber resilience projects, including planning, execution, and coordination with various teams to ensure timely delivery and successful implementation. Develop and deliver training programs to educate client teams and internal staff on cyber resilience practices, enhancing their ability to respond to and recover from incidents. Stay abreast of emerging threats and trends in cyber resilience, continuously refining and updating resilience strategies and solutions to address evolving challenges and improve overall effectiveness.

Delivery Functions:

Develops and executes strategic plans to grow the practice area, including market analysis, competitive positioning, and client targeting. Identifies new business opportunities and cultivates relationships with prospective clients to expand the practice portfolio. Leads and mentors a team of consultants, providing guidance on project assignments, skill development, and career growth. Fosters a collaborative and high-performance culture within the practice team. Builds and maintains strong relationships with key clients, understanding their needs and aligning consulting services to address business challenges. Ensures client satisfaction through proactive communication, issue resolution, and delivery of value-added solutions. Oversees day-to-day operations of the practice, including resource allocation, project oversight, and financial performance. Ensures operational efficiency, profitability, and adherence to quality standards and client expectations.