We’re building a relationship-oriented bank for the modern world. We need talented, passionate professionals who are dedicated to doing what’s right for our clients.

At CIBC, we embrace your strengths and your ambitions, so you are empowered at work. Our team members have what they need to make a meaningful impact and are truly valued for who they are and what they contribute.

To learn more about CIBC, please visit CIBC.com

What You’ll Be Doing

You will be responsible for Service Delivery and Application Support, leading the functional design and development of application monitoring and support tools across all technologies and platforms. You will provide consultation for Senior Management on a wide spectrum of existing and emerging infrastructure technologies, translating user and application requirements to process and data requirements and developing solutions with far-reaching impact. You will also provides technical leadership to develop precise steps and processing logic across all platforms, ensuring the designed specifications achieve business and application needs. In addition, you will provide comprehensive senior level technical consulting to other IT senior management and senior technical teams. You will make technology selection decisions that are often made in situations where business and application requirements are not completely defined. You will be responsible for all aspects of Service Delivery, including application support.

At CIBC we enable the work environment most optimal for you to thrive in your role. Details on your work arrangement (proportion of on-site and remote work) will be discussed at the time of your interview.

How You’ll Succeed

Strategic Development & Execution: Perform and coordinate complex solution design activities. Understand the business requirements and translate them into system and application design that is aligned with our technology roadmap. Design and document the technical functionality, infrastructure, interfaces and integrations. Lead the design of cost-effective and innovative solutions to meet both business objectives and the goal of operational efficiency. 

Strategy and Roadmap: Contribute to technology roadmaps that are aligned with the bank’s vision, strategy, and business objectives. Lead multiple complex technology solutions while maintaining consistency across the platform, adopting best practices and pushing forward continuous improvements

Stakeholder Management: Act as the solution lead and interface with the project teams by driving and moderating design review sessions to walk stakeholders through and ensure that the overall design aligns with business requirements as well as architectural directions. Support and mentor junior designers and developers through knowledge sharing, collaboration and effective problem solving

Who You Are

You can demonstrate 8+ years’ experience in designing, developing, implementing and supporting applications with Application Monitoring Tools and Alerting Capabilities using tools like Splunk, Dynatrace etc.

You have strong experience with Service Delivery activities such as Application Currency Management, Service Continuity Management, Infrastructure and Capacity Management, Change Management, Production Support and Incident/Problem Management.

It is an asset if you have knowledge or experience with Databases (Oracle, SQL Server), Cloud platforms (Azure, AWS), ETL (Informatica, SSIS), Source control/issue management (Git, TFS, JIRA, Azure DevOps).

You embrace and champion change. You are passionate about being on top of technology trends. You'll continuously evolve your thinking and the way you work in order to deliver your best.

Your influence makes an impact. You know that relationships and networks are essential to success. You inspire outcomes by making yourself heard. You can communicate clearly.

You’re digitally savvy. You seek out innovative solutions and embrace evolving technologies. You can easily adapt to new tools and trends.

You have a degree/diploma: Bachelor’s degree or equivalent in Computer Science or Technical discipline.

You love to learn. You're passionate about growing your knowledge. You have a strong sense of curiosity.

What CIBC Offers

At CIBC, your goals are a priority. We start with your strengths and ambitions as an employee and strive to create opportunities to tap into your potential. We aspire to give you a career, rather than just a paycheck.

We work to recognize you in meaningful, personalized ways including a competitive salary, incentive pay, banking benefits, a benefits program*, defined benefit pension plan*, an employee share purchase plan, a vacation offering, wellbeing support, and MomentMakers, our social, points-based recognition program.

Our spaces and technological toolkit will make it simple to bring together great minds to create innovative solutions that make a difference for our clients.

We cultivate a culture where you can express your ambition through initiatives like Purpose Day; a paid day off dedicated for you to use to invest in your growth and development.

*Subject to plan and program terms and conditions

What you need to know

CIBC is committed to creating an inclusive environment where all team members and clients feel like they belong. We seek applicants with a wide range of abilities and we provide an accessible candidate experience. If you need accommodation, please contact Mailbox.careers-carrieres@cibc.com

You need to be legally eligible to work at the location(s) specified above and, where applicable, must have a valid work or study permit.

We may ask you to complete an attribute-based assessment and other skills tests (such as simulation, coding, French proficiency, MS Office). Our goal for the application process is to get to know more about you, all that you have to offer, and give you the opportunity to learn more about us.

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