This position will be an instrumental member of the Global Facilities team responsible for creating and executing processes, analytics, business analysis, and technology support for the Global Facilities Organization. This role not only performs data analysis and reporting but ideates solutions to provide visibility for the Global Facilities organization.
This role will be intimately involved in understanding SAP MMS (EAM/S4) and Service Now (SNOW) processes, architecture, and related data in the system and helping driving insights in this area. To this end a deep understanding of how systems connect to each other and how to glean data and analytical analysis to enhance decision making is critical.
Tasks and Responsibilities:
Gather requirements related to EAM and SNOW challenges and opportunities to create process maps, narratives and articulate value of requirements.Identify and communicate risks identified through data analysis and requirements gatheringSupport project teams related to process design, report development, and enhancement requests.Create analysis and reporting leveraging Tableau or other reporting software. This includes knowledge on connecting to databases, creating KPIs (calculations), and building visualizations.Provide analytical support and appropriate data to assist Leadership in developing strategies that drive leading-edge thinking, leveraging various software tools. Helps identify root causes and interpretive results.Ensures consistent use of data and metrics across stakeholder groups, collaborating with users of data to understand data, how to interpret, how to leverage analytics for further investigation by business owners.Receives feedback from Leaders and business users of data to improve reporting and metrics that aid in continuous improvement of metrics.Detailed in nature, both in developing reports, understanding data, and ensuring accuracy so users have high level of trust in reporting toolsEvaluates trade-offs and participating in process and supporting system design decisionsImplements governance and compliance metricsRequirements:Bachelor’s degree in Business, Business Intelligence & Analytics, Data Science or related fieldMinimum of 5 years of experience in or a combination of maintenance management, business analytics or process improvementStrong presentation skills, including the ability to influence process change via interpersonal skillsExperienced in Six Sigma / LeanAbility to transfer user requirements into technical specification and systemsAdvanced Tableau skills with the ability to query various data to provide insightsAdvanced Excel abilities required, including Formula creation, V-lookups, pivot tables, conditional formatting, IF statements, chart & graph creation, Power Query, Power PivotsCandidate will possess strong analytical skills with a focus on systems & process scalabilityProficient with a variety of software applications, data, and BI Tools, data warehouse and data mart conceptsMedium / Advanced SQLUnderstanding of ETL; Data Wrangling; API PipelinesKnowledge of Database ManagementExperience working with SAPExperience with Denodo, Python, Snowflake a plusUtilize a strong system focus to lead process change to improve the scalability of Master Data Management and ERPPreferred Qualifications
Ability to tackle strategic challenges with confidence.Knowledge of facility management processes and standardsExperience working in a global corporate environmentKnowledge of project management tools.Deep SAP, Tableau, and MS Office experienceDemonstrates effective written and oral communication skills.Illumina believes that everyone has the ability to make an impact, and we are proud to be an equal opportunity employer committed to providing employment opportunity regardless of sex, race, creed, color, gender, religion, marital status, domestic partner status, age, national origin or ancestry, physical or mental disability, medical condition, sexual orientation, pregnancy, military or veteran status, citizenship status, and genetic information.