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The Senior Assistant, Client Delivery Services is responsible for facilitating and delivering administrative services to support leaders and client service functions and teams. Works closely with the Supervisor, Client Delivery Services and other team leaders to facilitate day-to-day administrative processes, optimize service delivery, and provide guidance and administrative subject matter expertise.

Responsibilities:

Deliver and facilitate administrative services to support leadership and client delivery functions and teams.

Manage multiple calendars, organize meetings, coordinate travel logistics, and manage time & expense entry.

Maintain relationships with clients and assist with client communications

Coordinate all aspects of client event planning and management

Serve as point of contact for team leadership meetings and events

Conduct team expense review and approvals according to set policies

Provide support with preparing, editing, and formatting deliverables, correspondence, presentations, reports, and other materials.

Provide system data entry support.

Assist with London office projects and provide backup to other team members, as necessary

Qualifications:

Minimum of 3+ year(s) experience required / 5+ year(s) preferred in related field

Certificates (List) Highschool Diploma required, Associates Degree preferred

Availability to work some evenings and weekends as needed in order to meet client needs

Ability to demonstrate advanced working knowledge of Microsoft Office Suite and meeting platforms

Demonstrated subject matter expertise in one or more Client Service Delivery process areas

Ability to take initiative to establish and build stakeholder relationships and identify service delivery opportunities

Ability to work autonomously and collaboratively while providing guidance, training, and support

Excellent written and verbal communication skills and demonstrated ability to communicate clearly and concisely

Ability to deliver, solicit, receive, and apply feedback

Demonstrated analytical, organization, interpersonal, and critical thinking skills

Ability to effectively prioritize obligations based on importance with a keen sense of accuracy and attention to detail

The compensation range for this role is $20.75 to $40.75 Actual compensation is influenced by a variety of factors including but not limited to skills, experience, qualifications, and geographic location.