Join Xylem in the global mission to #LetsSolveWater! As a leading water technology company with 23,000 employees operating in over 150 countries, Xylem is at the forefront of addressing the world's most critical water challenges. We invite passionate individuals to join our team, dedicated to exceeding customer expectations through innovative and sustainable solutions. Job Summary: + Live our culture and exemplify our Growth Enabling Behaviors to be highly enabled to deliver, highly empowered to succeed and highly accountable to lead. + Recommend and develop formal education and training materials in a variety of styles and formats including courseware and content; reference materials, job aids, and exercises for training of employees. + Produce and deliver technical training and education using full-cycle Instructional System Development (ISD - analyze, design, develop, implement and evaluate) + Create quick reference materials, tutorials, user guides, and other informational and checklist materials as requested. + Create storyboards, templates and curriculum materials for use in a variety of formats (instructor-led presentations, web-based training, and hard copy documents). + Development collaboration with multiple teams including technical support engineering, product management, learning & development, and the internal customers within the divisions. + Deploy training via multiple platforms including classroom instructor led, virtual instructor led, hands-on, and self-study on-line education training via a learning management system (LMS). + In collaboration with the Business Excellence and Learning & Development teams, verify existing educational and training products meet the company’s needs and standards. Update existing educational and training products as needed. + Develop core understanding of existing & new products to develop & implement educational and training content + Provide Technical subject matter expertise and knowledge related to water purification products, technologies, applications and solutions + Conduct field surveillances of work to validate knowledge retention and incorporate lessons learned into continuing training cycle + Maintain accurate and detailed training records for program participants + Maintain accurate, detailed and accessible technical training content roadmap/matrix listing available content with detail such as target audience for content, type of training deployment, revision status of content, SME, etc. + Influence the development and sustainment of the training strategy for the division leveraging their subject matter expertise and experience related to water purification products, technologies, applications and solutions + Conducts needs analysis to identify training requirements and recommends training strategy, tools and timelines accordingly High Impact Behaviors: + Strategic Vision and Foresight: Senior professionals should have the ability to develop and communicate a clear vision for the future, anticipate trends, and prepare the organization to adapt to changes. This involves understanding the broader industry context and aligning team efforts with long-term objectives. + Mentorship and Talent Development: They should actively mentor junior colleagues, helping to shape the next generation of leaders. This includes sharing knowledge, providing guidance, and supporting career development opportunities for their teams. + Influential Leadership: Senior professionals must be able to influence and inspire others, both within and outside the organization. This requires strong communication skills, credibility, and the ability to build and maintain relationships with key stakeholders. Qualifications: + Strong knowledge of water purification equipment & systems including the system application, installation & startup, and troubleshooting procedures. + Water Purification defined as: Process Water or Wastewater or a combination of Process Water and Wastewater + At least 15 years’ experience as a water purification field service technician or field service engineer + Demonstrated ability to work collaboratively across divisions, functions and levels + Experience creating and delivering educational and training content + Knowledge of adult learning and training practices Preferred Qualifications: + Knowledge of concepts, practices, and procedures of Xylem field service + Strong organic and inorganic wastewater knowledge + Experience creating and delivering educational and training for adult learners utilizing a blended learning path + Continuous Improvement experience + Two to five years technical sales . Salary range: $93,900.00 - $169,000.00 Join the global Xylem team to be a part of innovative technology solutions transforming water usage, conservation, and re-use. Our products impact public utilities, industrial sectors, residential areas, and commercial buildings, with a commitment to providing smart metering, network technologies, and advanced analytics for water, electric, and gas utilities. Partner with us in creating a world where water challenges are met with ingenuity and dedication; where we recognize the power of diversity, equity and inclusion in driving innovation and allowing us to compete more effectively around the world. At Xylem, you'll not only contribute to solving water issues but also have the chance to make a difference through our paid Volunteer Program, Xylem Watermark. We embrace diversity and prioritize our employees' well-being through our DE&I initiatives and Employee Resource Groups (ERG). Proud to be an Equal Employment Opportunity (including disability and veterans) and Affirmative Action workplace, Xylem fosters an inclusive environment free from discrimination or harassment.   Please note that the information in this job description outlines the general nature of the position and is not an exhaustive list of duties. Xylem is dedicated to providing reasonable accommodations to enable all employees to perform their essential job functions. We reserve the right to modify this job description and assign additional duties as needed. Embrace the opportunity to be part of Xylem's transformative journey in shaping the future of water technology! #XylemCareers #GlobalImpact #WaterInnovation