**About Gap Inc.** Our past is full of iconic moments — but our future is going to spark many more. Our brands — Gap, Banana Republic, Old Navy and Athleta — have dressed people from all walks of life and all kinds of families, all over the world, for every occasion for more than 50 years. But we’re more than the clothes that we make. We know that business can and should be a force for good, and it’s why we work hard to make product that makes people feel good, inside and out. It’s why we’re committed to giving back to the communities where we live and work. If you're one of the super-talented who thrive on change, aren't afraid to take risks and love to make a difference, come grow with us. **About the Role** Gap Tech drives innovative retail, e-commerce and global enterprise technology for our headquarters operations and our five iconic brands across the world. We push boundaries. We challenge the status quo. Innovation sits at the core of everything we do. And we’re not here just to execute; we’re here to learn and grow. As individuals, we’re passionate, diverse, innovative and wickedly talented. As a team, we’re making amazing things happen in our offices, our stores and our communities. We are diversifying our talent globally and expanding our reach by opening a technology hub in Hyderabad, India. Growing over time, this center will become critical in enabling technology that powers Gap Inc. business globally. **What You'll Do** + Works collaboratively with technical and business team members to design, develop and maintain business solutions + Identifying risk and conducting mitigation action planning + Assist and lead troubleshooting high severity and high impacting production issues. + Supports multiple retail Distribution Centers in the use of their specific applications and MHE systems, for retail stores. + Maintain and document critical system parameters for the various WMS, WCS, WES, MHE systems. + Maintain and proposes system configuration changes for the WMS, WCS, WES, material handling systems. + Maintains and improves monitoring capabilities over our systems. + Reviewing the work of other developers and providing feedback + Ensures that quality is designed into the solution from requirements thru deployment. + Understands IT methods and applies them to complex problems/projects + Provides input on long-term requirements for the various logistic systems used within our fulfillment & distribution centers and supply chain systems. + Manages requirements throughout the Software Development Life Cycle. With an operational mindset. Ensures a Dev/ops model in all project deployments engagements. + Analyzes and Reviews business requirements and processes and transform them into technical requirements. + Analyze business requirements and technical platforms and design creative solutions that maximize business functionality and minimize IT complexity and development overhead. + Research and analyze technical solutions in partnership with distribution and other vendors and internal IT teams. + Requires strength in articulating technical issues to diverse audiences, both internally and externally in technical and business terms; negotiating and influencing others to build consensus and collaborating with team members to reach solutions. **Who You Are** + Overall 5+ years of experience in IT Sector. + **Minimum of 3 years of experience in Warehouse Management Systems (WMS).** + Troubleshoot cross-functional technical issues with internal and external applications + Review or Provide analysis and recommendations on overall system health + Participates in Testing Process, Defect Resolution, and software certification + Experience in **Manhattan WMS** is must. + **SQL experience is must** + Experience with MHE (Material Handling Equipment) is a plus + MQ experience is a plus + **Any one programming or Scripting language(Java experience is a plus).** + Supply chain experience is preferred + Good oral and written communication skills are essential + Exceptional trouble-shooting and problem-solving skills, with a focus towards root cause analysis and long-term resolution + Strong team player who works collaboratively with all members of the IT organization + Must be assertive self-starter with a “can do” attitude **Benefits at Gap Inc.** + One of the most competitive paid time off plans in the industry + Comprehensive health coverage for employees, same-sex partners and their families + Health and wellness program: free annual health check-ups, fitness center and Employee Assistance Program + Comprehensive benefits to support the journey of parenthood + Retirement planning assistance + See more (https://corporate.gapinc.com/en-in/careers/gap-inc-benefits) of the benefits we offer. Gap Inc. is an equal-opportunity employer and is committed to providing a workplace free from harassment and discrimination. We are committed to recruiting, hiring, training and promoting qualified people of all backgrounds, and make all employment decisions without regard to any protected status. We have received numerous awards for our long-held commitment to equality and will continue to foster a diverse and inclusive environment of belonging. In 2022, we were recognized by Forbes as one of the World's Best Employers and one of the Best Employers for Diversity.