Sr Operation Mgmt Specialist **General Information** Req # WD00080432 Career area: Information Technology Country/Region: Singapore State: Central Singapore City: SINGAPORE Date: Tuesday, April 1, 2025 Working time: Full-time **Additional Locations** : * Singapore - Central Singapore - Singapore * Singapore - Central Singapore - SINGAPORE **Why Work at Lenovo** We are Lenovo. We do what we say. We own what we do. We WOW our customers. Lenovo is a US$57 billion revenue global technology powerhouse, ranked #248 in the Fortune Global 500, and serving millions of customers every day in 180 markets. Focused on a bold vision to deliver Smarter Technology for All, Lenovo has built on its success as the world’s largest PC company with a full-stack portfolio of AI-enabled, AI-ready, and AI-optimized devices (PCs, workstations, smartphones, tablets), infrastructure (server, storage, edge, high performance computing and software defined infrastructure), software, solutions, and services. Lenovo’s continued investment in world-changing innovation is building a more equitable, trustworthy, and smarter future for everyone, everywhere. Lenovo is listed on the Hong Kong stock exchange under Lenovo Group Limited (HKSE: 992) (ADR: LNVGY). This transformation together with Lenovo’s world-changing innovation is building a more inclusive, trustworthy, and smarter future for everyone, everywhere. To find out more visit www.lenovo.com , and read about the latest news via ourStoryHub (https://news.lenovo.com/) . **Description and Requirements** **Overview:** We are seeking an experienced **Cloud DBA with strong AWS expertise** and a solid understanding of **ITIL practices** to manage and optimize our cloud-based database systems. The ideal candidate will have hands-on experience with AWS RDS, SQL/NoSQL databases, and be capable of ensuring high availability, performance, and compliance through structured processes. **Key Responsibilities:** + Administer and maintain AWS RDS databases (MySQL, PostgreSQL, SQL Server) and NoSQL databases (e.g., DynamoDB, MongoDB). + Apply **ITIL-aligned incident, change, and problem management** practices in daily operations. + Ensure database performance, availability, and scalability through proactive monitoring and tuning. + Design and implement automated solutions for provisioning, backup, recovery, and scaling using AWS-native tools and scripting. + Provide L2 operational support, including root cause analysis and issue resolution aligned with ITIL service operations. + Implement security controls, data protection, and compliance in line with cloud and ITIL governance frameworks. + Support business continuity and disaster recovery strategies, including high availability and replication. + Participate in 24x7 on-call rotation, ensuring timely response to incidents as per SLAs. + Collaborate with DevOps, Security, and Application teams to support change releases and service transitions. + Experience in WOG/GCC and GCC+ environments is preferred. **Required Experience:** + 7+ years in database administration, with at least 3+ years in AWS and AWS RDS environments. + 3–5 years of SQL database administration experience. + Extensive hands-on experience with MySQL, PostgreSQL, SQL Server, and NoSQL technologies. + Proven experience in AWS database services such as Amazon RDS, DynamoDB, and associated ecosystem. + Strong understanding of **ITIL service management framework** , particularly incident, change, and problem management. **Technical Skills:** + Proficient in AWS automation tools: **CloudFormation, Lambda** , and scripting (Python, Bash). + Experience using AWS monitoring tools: **CloudWatch, Performance Insights, AWS Trusted Advisor** . + Strong in database backup/recovery, replication, clustering, and high-availability solutions. + Familiarity with ITIL-aligned service desk tools (e.g., ServiceNow, BMC Remedy) is a plus. + Exposure to WOG/GCC and GCC+ environments is a strong advantage. **Certifications:** **Mandatory:** + AWS Certified Database – Specialty + AWS Certified Solutions Architect – Associate + Microsoft Certified: Azure Database Administrator Associate + **ITIL Foundation Certification** **Preferred:** + AWS Certified DevOps Engineer – Professional **Additional Locations** : * Singapore - Central Singapore - Singapore * Singapore - Central Singapore - SINGAPORE * Singapore * Singapore - Central Singapore * Singapore - Central Singapore - Singapore , * Singapore - Central Singapore - SINGAPORE