Phoenix, AZ, 85067, USA
2 days ago
Sr Manager User Experince Design
The future is what you make it. When you join Honeywell Aerospace Technologies, you become a member of our global team of thinkers, innovators, dreamers and doers who make the things that make the future. That means changing the way we operate aircraft for increased safety and comfort, fueling jets in an eco-friendly way, and even making it possible to breathe on Mars. Working at Honeywell isn’t just about developing cool solutions. That’s why all our employees enjoy access to dynamic career opportunities across different disciplines, products, and offerings. Are you ready to help us make the future? Honeywell Aerospace Technologies is seeking an ambitious Sr. Manager of User Experience Design to lead the Honeywell User Experience (HUE) Design Team; ready to deliver outstanding end-to-end experiences across every touchpoint of the customer and user journey. Our team is nimble and agile, with limited hierarchy and lots of ownership. You’ll report directly to the Director of User Experience Design and lead a team of highly talented designers across three regions (US, Mexico, and India). We're looking for someone who is driven to deliver true customer value, passionate about creating differentiated user experiences, and competent at architecting and defining new software, hardware, and service offerings. As a Manager of the HUE Design Team, you will set the design direction and contribute directly to creating the next generation of user experiences on a wide variety of leading-edge products and services. This can include Commercial and Military aircraft avionics, Space programs, Unmanned Aerial Vehicles (UAVs), Unmanned Aerial Systems (UAS), Artificial Intelligence (AI), web-based and app-based software, and even virtual reality solutions. You will collaborate with business partners to develop needs-based market segmentation, personas, product roadmaps, and defining UX outcomes. You will be the voice for our customers and users in strategic business and annual operating planning, as well as serve as the functional decision maker for HUE throughout product development. You will use your design expertise and business acumen to deliver exceptional value to our global organization, through team leadership, facilitating workshops, design reviews, presentations, and a hands-on pragmatic usage of time, technology, and resources. You will be responsible for developing and growing the HUE Design Team, creating efficiencies, and ensuring design consistency across the entire product portfolio. The variety of our business hardware and software applications will challenge your creative talents, and our global footprint will expose you to diverse cultures and developing markets. Together, we seek to understand evolving customer and user needs, create new concepts that solve important problems, and deliver outstanding offerings that delight customers around the world. KEY RESPONSIBILITIES -Facilitating workshops and design sprints across multi-disciplinary teams to develop business cases, product and service design concepts, and defining UX metrics and outcomes. -Leading user-centered design initiatives across a wide range of projects. -Development of processes and best practices to ensure consistency of execution in design-related initiatives. This may include Figma/Miro/PowerPoint artifacts templates, workshop formats, new-hire onboarding and training, etc. -Coaching and developing both designers and stakeholders to define and/or improve experiences across a wide range of offerings. -Managing a diverse team of highly skilled designers with backgrounds in user experience design, visual design, interaction design, and industrial design. U.S. PERSON REQUIREMENTS Due to compliance with U.S. export control laws and regulations, candidate must be a U.S. Person, which is defined as, a U.S. citizen, a U.S. permanent resident, or have protected status in the U.S. under asylum or refugee status or have the ability to obtain an export authorization YOU MUST HAVE -Bachelor’s Degree in a Design-related field of expertise (or 15+ years of experience without a degree). -15+ years of combined experience in User Experience Design, Product Design & Development, and Service Design. -Experience managing and/or leading a team of multi-disciplinary designers, working in Agile/Scrum/Waterfall environments. WE VALUE -Significant knowledge, understanding, and applied application of human-centered design principles, and leadership and facilitation of design thinking workshops across broader teams with diverse business and technical backgrounds. -Experience with leadership, project planning, scoping and execution of projects in a phase-gate and/or Agile/Scrum environment. -Proficient with User Research, Ethnography, synthesis of data collected while conducting research to turn insights into user need definitions and UX metrics (acting as the voice of the customer). -Proficient User Experience Design practices, e.g., customer journey mapping, experience diagramming, service diagramming, task flow analysis, low fidelity & high-fidelity GUI design and prototyping, etc. -Fluent with sketching design ideas and using prototyping tools (ex: Figma, Sketch, Adobe XD) -Experience with Industrial Design and/or Hardware Design—with and without graphical user interfaces. -Familiarity with enterprise-level Internet of Things (IoT) ecosystems and platforms. -Excellent communication, presentation, and negotiation skills. -Excellent collaboration and teamwork attitude. -Ability to drive innovation and creativity. -Strong insight into usability and accessibility ethics and principles. -Passion for creating exceptional user experiences! -Outstanding demonstratable application of User Experience Design principles, design concepts and ideation, solving complex problems, providing value to both the business and the customer, and commercialized products that exist in the world. -Previous experience designing web, mobile, and SaaS solutions for Pilots, Aircraft Maintainers, Operators, and Aircraft Original Equipment Manufacturers (OEMs). BONUS POINTS FOR -Degree in Human Factors, Cognitive Behavioral Psychology, or related degree -Pilot Certificate and/or completion of pilot ground school Honeywell is an equal opportunity employer. Qualified applicants will be considered without regard to age, race, creed, color, national origin, ancestry, marital status, affectional or sexual orientation, gender identity or expression, disability, nationality, sex, religion, or veteran status.
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