OpsTech Infrastructure Engineering organization, with an unparalleled scope, is part of the Amazon’s WW Fulfillment Technology & Robotics team. We design, deploy and support network, device, and compute infrastructure, end user devices and services across Amazon’s Global Fulfillment Centers, Transportation (Middle Mile, Last Mile & Logistics), and Specialty Customer Solutions (Amazon Fresh, Prime Now, Lockers, Pantry, Campus, and Prime Air). Our customers range from Amazon lockers to Amazon’s Air Hubs.

OpsTech Infrastructure Engineering Product Management (OTIP) owns, defines, and operationalizes products and programs to deliver highly reliable infrastructure, with the direct objective to improve service delivery speed and drive new innovations for customers. OTIP establishes, practices, and enforces the product development life cycle. The team supports global operations customers (first, middle, last mile) and internal teams.

We are looking for a Senior Manager (Product Management - Technical) who will help drive the strategy for our device infrastructure to solve our customer's problems. This candidate will also inherit a team of Product Managers. If you’re passionate about the associate experience, associate tools, and infrastructure, then we’d love to talk to you!

This is a highly visible position that will interact at all levels of Global Robotics, Operations, and Supply Chain business units. You’ll be able to work on problems of incredible scope that impact millions of users. You will also get to work with some of the smartest people in the field who are pioneers in their fields.

Your ability to communicate and influence others will be a key to success. You are a results-oriented, customer-focused product manager who gets excited about starting from scratch, running hard, and delivering compelling solutions for our associates. Come join us in Austin and become part of this unique opportunity.

Key job responsibilities
Manage our product management team and develop our people.

Set the overall product vision and direction for the Networking space.

Work with engineering teams to translate customer needs into workable technology solutions that scale operationally.

Interact with customers and internal stakeholders to formulate business strategies and shape product direction.

Define and prioritize features and requirements and see them through from ideation to sprint planning and delivery.

Perform customer interviews and surveys, and analyze metrics.

Synthesize external and internal data to drive clarity and alignment in your team through business writing such as narrative papers and PR-FAQs.

A day in the life
Amazon offers a full range of benefits that support you and eligible family members, including domestic partners and their children. Benefits can vary by location, the number of regularly scheduled hours you work, length of employment, and job status such as seasonal or temporary employment. The benefits that generally apply to regular, full-time employees include:
1. Medical, Dental, and Vision Coverage
2. Maternity and Parental Leave Options
3. Paid Time Off (PTO)
4. 401(k) Plan

If you are not sure that every qualification on the list above describes you exactly, we'd still love to hear from you! At Amazon, we value people with unique backgrounds, experiences, and skillsets. If you’re passionate about this role and want to make an impact on a global scale, please apply!