This role plans and directs the investigative function and physical security functions, under the guidance of the Director of Corporate Security. This position assumes the Director of Corporate Security responsibilities in their absence. Accountable for planning, developing and implementing the physical security and investigative programs and strategies. Directs the activities of the physical security team to ensure compliance with company policies, legal and regulatory requirements. Represents the Corporate Security on various market and/or area committees and working groups. Develops relationships with law enforcement and first responders. Conducts briefings with departmental management, corporate management and law enforcement as necessary.

MAJOR DUTIES AND RESPONSIBILITIES

Actively and consistently support all efforts to simplify and enhance the customer experienceOversee day to day operations of investigative and physical security operationsCoordinate the nationwide contract security portfolio for Charter Communications Corporate Physical SecurityOversee security operations integrated with large public event management, as neededProvide support to senior executives by facilitating access and security for high level visitors and events, as neededAssistance with CPS related miscellaneous project work, as neededAct as liaison with law enforcement and first respondersTrack activity, incidents and physical security needsDevelop strategic relationships and act as liaison between Charter Communications and project integrators relations to security operationsManage the security assessment process and ensure compliance with security standards, policies and proceduresManage the security team by assigning responsibility, managing accountability, overseeing training and professional development ensuring accountabilityCoordinate finance for capital security project activities with department programDevelop standards and procedures for physical security projects that implement systems for the protection of company personnel, assets and informationManage the facility security assessment process and ensure compliance with security standards, policies and procedures at all Charter Communication facilities, as requiredEnsure that the security programs and strategies of the organization are effectively implemented and maintainedManage, coordinate, and assure the quality of activities of technical and support staff within the department and with outsourced security services, including final commissioning of all physical security projectsIn coordination with the Director, coordinate the finances of all capital security project activities with department program and hold budgetary responsibility for outsourced services

REQUIRED SKILLS/ABILITIES and KNOWLEDGE

Ability to read, write, speak and understand EnglishKnowledge of Federal, state or local regulations relevant to the company (i.e., PCI, CPNI, SOX, HIPAA, and data privacy affecting theft of cable service preferred)Effective interpersonal, organizational, and communications skills, as well as the ability to deal with all levels of people, both inside and outside the companyComprehensive understanding of the criminal justice, court system and private security regulationsBasic knowledge of data analytics and social media tools for threat mitigation and internal communicationsKnowledge of Microsoft Outlook, Word, Excel, PowerPointUnderstanding of the complexities of software and networking; how the systems work togetherAbility to efficiently manage multiple tasks simultaneously to completionAbility to use arithmetic skills accurately to complete daily paperworkAccuracy and attention to detailComprehensive understanding of physical security threats and investigationsEffective verbal presentation and written communication skillsExperience managing business resumption/recovery programs

Required Education

Bachelor’s degree in related area

Required Related Work Experience and Number of Years

Combined experience in conducting investigations in the military, local law enforcement or corporate security environments - 10+

Management experience - 3+

PREFERRED QUALIFICATIONS

Preferred Skills/Abilities and Knowledge

Working knowledge of Charter Communication’s incident management and project tracking systems

Preferred Education

PSP (Physical Security Professional Certification)
CPP (Certified Protection Professional)

WORKING CONDITIONS

Office environment

GSE601 2024-37867 2024

Here, employees don’t just have jobs, they build careers. That’s why we believe in offering a comprehensive pay and benefits package that rewards employees for their contributions to our success, supports all aspects of their well-being, and delivers real value at every stage of life.


A qualified applicant’s criminal history, if any, will be considered in a manner consistent with applicable laws, including local ordinances.

The base pay for this position generally is between $107,900.00 and $229,300.00. The actual compensation offered will carefully consider a wide range of factors, including your skills, qualifications, experience, and location. We comply with local wage minimums and also, certain positions are eligible for additional forms of other incentive-based compensation such as bonuses.



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