Description In this role as an Executive Assistant II, you will be joining the Digital organization that is driving innovation and transformation at the bank. The qualified candidate will provide first class confidential, reliable, and comprehensive administrative support. The ideal candidate is very organized, knows how to follow through and follow up, and knows how to prioritize and balance multiple deliverables amidst new requirements. An effective communicator, skilled in MS Office, you will report to the Digital Executive and interface with various colleagues and leaders throughout the organization. Duties include scheduling of appointments, preparation of external / internal correspondence, telephone/visitor screening, arranging complex and detailed domestic/international travel arrangements, coordination of meetings and receptions, preparation of presentation materials, maintenance / filing of documents, and preparation of expense reports. Your contributions are critical, visible and contribute to the day-to-day operations. Above all, you are self-managed and can execute flawlessly and independently, while openly seeking guidance when required. The ability to work with agility under pressure and within timelines is essential. Job Responsibilities Advanced administrative support that includes a daily variety of administrative support and respective leadership team Coordinates internal/external meetings, conference calls, and domestic/international travel. Manages exceedingly busy executive calendar with precise calendar and schedule management. Displays excellent communication skills and professionalism in working with clients (internal/external), and vendors. Reports and presentations including advanced graphics. Accurately tracks expenses/process and submit expense reports in a timely manner. Distributes agenda, meeting packages, and responsible for meeting minutes. Data entry/filing. Complete day-to-day office administration functions for leadership and colleagues. Qualifications: + Senior administrative experience of 5 - 7 years required + Proficient in MS Outlook, Power Point, Word, and Excel + Ability to work with limited supervision, independent + Strong prioritization and problem solving skills + Solid written, verbal and communication skills + Attention to detail and sensitivity to deadlines + Ability to multi-task + Excellent customer service skill Hours & Work Schedule + Hours per Week: 40 + Work Schedule: Monday- Friday Some job boards have started using jobseeker-reported data to estimate salary ranges for roles. If you apply and qualify for this role, a recruiter will discuss accurate pay guidance. Equal Employment Opportunity At Citizens, we are committed to fostering an inclusive culture that enables colleagues to bring their best selves to work every day. Employment decisions are based solely on experience, performance, and ability. Citizens, its parent, subsidiaries, and related companies (Citizens) provide equal employment and advancement opportunities to all colleagues and applicants for employment without regard to age, ancestry, color, citizenship, physical or mental disability, perceived disability or history or record of a disability, ethnicity, gender, gender identity or expression (including transgender individuals who are transitioning, have transitioned, or are perceived to be transitioning to the gender with which they identify), genetic information, genetic characteristic, marital or domestic partner status, victim of domestic violence, family status/parenthood, medical condition, military or veteran status, national origin, pregnancy/childbirth/lactation, colleague’s or a dependent’s reproductive health decision making, race, religion, sex, sexual orientation, or any other category protected by federal, state and/or local laws. Equal Employment and Opportunity Employer Citizens is a brand name of Citizens Bank, N.A. and each of its respective affiliates. Why Work for Us At Citizens, you'll find a customer-centric culture built around helping our customers and giving back to our local communities. When you join our team, you are part of a supportive and collaborative workforce, with access to training and tools to accelerate your potential and maximize your career growth Background Check Any offer of employment is conditioned upon the candidate successfully passing a background check, which may include initial credit, motor vehicle record, public record, prior employment verification, and criminal background checks. Results of the background check are individually reviewed based upon legal requirements imposed by our regulators and with consideration of the nature and gravity of the background history and the job offered. Any offer of employment will include further information. 01/31/2025