Ann & Robert H. Lurie Children’s Hospital of Chicago provides superior pediatric care in a setting that offers the latest benefits and innovations in medical technology, research and family-friendly design. As the largest pediatric provider in the region with a 140-year legacy of excellence, kids and their families are at the center of all we do. Ann & Robert H. Lurie Children’s Hospital of Chicago is ranked in all 10 specialties by the U.S. News & World Report.

Location

Job Description

General Summary of Position Responsibility:        

Ann & Robert H. Lurie Children’s Hospital of Chicago is in the midst of an ambitious comprehensive fundraising campaign. Inspired by our vision to ensure a healthier future for every child, we are driven to engage our communities and supporters to change the future of children’s health.

The Senior Director, Donor Engagement & Communication will be a strategic leader who plays a key role in the success of the campaign. He/she/they will lead a client services team which has two steams: first, the team that envisions, inspires, creates and delivers a best-in-class donor experience; and second, the team that develops and delivers a full suite of donor communication materials, including fundraising proposals, donor impact reports, and pitch decks and related fundraising tools and assets.  He/she/they will manage staff in the Donor Relations and Donor Communications teams and partner with the Vice President, Community and Donor Engagement to develop strategies to proactively provide support for all cultivation, solicitation, acknowledgement, recognition and stewardship efforts.

The Senior Director will be a seasoned leader who has demonstrated success developing strategies for individual donor engagement and one-to-many stewardship initiatives. He/she/they will have experience working with internal and external constituents and senior leaders in various roles and will have a strong sense of how to craft a compelling donor presentation in a variety of forms—from formal proposals to brief pitch decks. The Senior Director will have a track record in effective project management as well as a creative, problem-solving mindset and a service-oriented spirit.

Essential Job Functions:

Area Specific Job Accountabilities:

Ability to envision and develop thoughtful, strategic plans, annual goals and objectives, service-level agreements, program enhancements, policies and procedures, as well as the ability to implement, manage, and analyze the effectiveness of these plans over time and adjust where warranted.

Demonstrated understanding of the nuances of donor communications styles and preferences across generational, social, and demographic factors with an exceptional ability to absorb and translate information from a variety of sources into communications and programs that deliver impact and resonate with diverse audiences.

Effective collaboration with colleagues within the Foundation and across the organization to develop impactful, omni-channel donor cultivation, recognition and stewardship plans that measurably improve donor retention and increase engagement.

Aptitude for complex fundraising and database systems; use of technology and systems for marketing, communications, and donor engagement; use of graphic design elements and software, and use of digital stewardship platforms

Excellent written and oral communication skills that promote academic and business professionalism and convey information and impact clearly and concisely.

Highly effective leadership and management of human and financial resources with a commitment to expand and centralize donor relations and communications efforts

Demonstrated experience fostering collaborative teamwork and accountability with an emphasis on team performance and perpetual development.

Knowledge, Skills and Abilities:

A Bachelor’s degree from an accredited college or university; advanced educational qualifications preferred.

Ten or more years of fundraising experience, preferably in healthcare, academic medicine or higher education.

Five or more years of management experience.

Willingness to attend meetings/events on evenings and occasional weekends.

Thorough knowledge of the fundraising industry and best-in-class donor stewardship practices. 

Discretion with confidential materials. 

Excellent written and verbal communication skills.

Experience with Raiser’s Edge or other fundraising/CRM databases.

Spreadsheet and database software experience. 

Ability to work independently in a deadline-oriented team environment. 

Attention to detail and the ability to prioritize and execute multiple projects under demanding deadlines.

Excellent organizational and interpersonal skills as well as creativity and resourcefulness.

Dexterity to operate computer equipment.

Education

Pay Range

At Lurie Children’s, we are committed to competitive and fair compensation aligned with market rates and internal equity, reflecting individual contributions, experience, and expertise. The pay range for this job indicates minimum and maximum targets for the position. Ranges are regularly reviewed to stay aligned with market conditions. In addition to base salary, Lurie Children’s offer a comprehensive rewards package that may include differentials for some hourly employees, leadership incentives for select roles, health and retirement benefits, and wellbeing programs. For more details on other compensation, consult your recruiter or click the following link to learn more about our benefits.

Benefit Statement

For full time and part time employees who work 20 or more hours per week we offer a generous benefits package that includes:

Medical, dental and vision insurance

Employer paid group term life and disability

Employer contribution toward Health Savings Account

Flexible Spending Accounts

Paid Time Off (PTO), Paid Holidays and Paid Parental Leave

403(b) with a 5% employer match

Various voluntary benefits:

Supplemental Life, AD&D and Disability

Critical Illness, Accident and Hospital Indemnity coverage

Tuition assistance

Student loan servicing and support

Adoption benefits

Backup Childcare and Eldercare

Employee Assistance Program, and other specialized behavioral health services and resources for employees and family members

Discount on services at Lurie Children’s facilities

Discount purchasing program

There’s a Place for You with Us

At Lurie Children’s we embrace and celebrate diversity and equity in a serious way. We are committed to building a team with a variety of backgrounds, skills, and viewpoints — recognizing that diverse identities strengthen our workplace and the care we can provide to the Chicago community and beyond. We treat everyone fairly, appreciate differences, and make meaningful connections that foster belonging and allyship. This is a place where you can be your best, so we can give our best to the patients and families who trust us with their care.  

Lurie Children’s and its affiliates are equal employment opportunity employers.  We value diversity and are committed to creating an inclusive environment for all employees.  All qualified applicants will receive consideration for employment without regard to race, color, sex, sexual orientation, gender identity or expression, religion, national origin, ancestry, age, disability, marital status, pregnancy, protected veteran status, order of protection status, protected genetic information, or any other characteristic protected by law.

Support email: candidatesupport@luriechildrens.org