The Senior Business Intelligence Analyst is a mid-level position in our Enterprise Client Experience portfolio with responsibility for obtaining, developing, and analyzing customer journey data, testing hypotheses, and developing quantitative insights on drivers of customer loyalty. The individual in this role will also be expected to consult with divisional leaders to gather business requirements, provide consultations on analysis methods, and deliver analytics solutions. This role is expected to exhibit a significant amount of independence in interacting with business leaders and be proactive about opportunities to advance analyses and value-driven insights generation. Develops a detailed understanding of Thrivent’s products, systems, and processes, specifically to gain empathy for our clients’ needs and to support our company’s culture of client centricity.

         

          

Job Duties and Responsibilities

Collaborate with partners from client experience, engineering & technology, data science, and business to define analytics use cases in service of customer loyalty measurement.Gather analytics model requirements and develop an understanding of the conditions required for an analytical dashboard or statistical model results to create information value.Get data ready for analytical use by developing complex SQL queries and python scripts using data ETL, visualization & reporting, and analytical tools.Apply scientific thinking and appropriate methodology to develop statistical (learning) models in service of customer loyalty insights and value generation along our customers’ journeys.Partner with business users, IT and stakeholders to ensure that the design, execution, presentation, and distribution of actionable insights can be readily implemented and meets user requirements for Key Performance Indicator (KPI) and metrics tracking.Lead medium to large sized projects and collaborate, train, and mentor other analysts as needed.Work with a diverse business community to document as-is and to-be business processes.

Required Job Qualifications

Bachelor’s degree in data science, business analytics, statistics, computer science, actuarial science, applied (behavioral) economics, or equivalent experience required.5+ years of experience in financial services and/or research and analytics or 4+ years of experience in the actuarial field.Advanced skill in using analytics tools (e.g. Databricks, Snowflake, Power BI) and programming languages (e.g. Python, SQL, R) to manipulate data and draw insights from large, corporate data sets.Advanced skill with relational databases, data modeling, and data lakes.Intermediate skills in experimental design and impact assessment.Solid business acumen working with insurance or investment environments.Demonstrated ability to tailor key insights and messages appropriately for diverse audiences (senior leaders, line managers, technical experts, etc.).Ability to work at both a conceptual and detail level with strong statistical data analysis skills (inferential modeling and machine learning), problem solving, and decision-making skills.Active listening and technical communication skills to translate strategic business goals into technical report or model requirements and data schema design.Efficient and effective story-telling skills with key business partners, tailored to client needs and expectations.Effective in leading less experienced staff members in large project work, providing assistance in consulting, design, implementation, and professional presentations.

Other Critical Factors

Strong attention to detail, excellent organizational, planning and problem-solving skills.Ability to work with a sense of urgency on multiple projects at the same time.Experienced at working independently, within a stated objective, and within Agile delivery teams.Growth mindset and digital-first mentality with desire to continuously learn and improve.

              

Pay Transparency

 

Thrivent’s long-term growth depends on attracting, rewarding, and retaining people who are committed to helping others thrive with purpose. We accomplish this by offering a wide variety of market competitive compensation programs to attract, reward, and retain top talent. The applicable salary or hourly wage range for this full-time role is $92,538.00 - $125,199.00 per year, which factors in various geographic regions. The base pay actually offered will be determined by a variety of factors including, but not limited to, location, relevant experience, skills, and knowledge, business needs, market demand, and other factors Thrivent deems important.

 

Thrivent is unique in our commitment to helping people to be wise with money and live balanced and generous lives. That extends to our benefits.

 

The following benefits may be offered: various bonuses (including, for example, annual or long-term incentives); medical, dental, and vision insurance; health savings account; flexible spending account; 401k; pension; life and accidental death and dismemberment insurance; disability insurance; supplemental protection insurance; 20 days of Paid Time Off each year; Sick and Safe Time; 10 paid company holidays; Volunteer Time Off; paid parental leave; EAP; well-being benefits, and other employee benefits. Eligibility for receipt of these benefits is subject to the applicable plan/policy documents. Thrivent’s plans/policies are subject to change at any time at Thrivent’s discretion.

 

Thrivent provides Equal Employment Opportunity (EEO) without regard to race, religion, color, sex, gender identity, sexual orientation, pregnancy, national origin, age, disability, marital status, citizenship status, military or veteran status, genetic information, or any other status protected by applicable local, state, or federal law. This policy applies to all employees and job applicants.

Thrivent is committed to providing reasonable accommodation to individuals with disabilities. If you need a reasonable accommodation, please let us know by sending an email to human.resources@thrivent.com or call 800-847-4836 and request Human Resources.