About Us

Americold is a global provider of temperature-controlled infrastructure. We partner with farmers and food producers to ensure their perishable and frozen product reaches foods suppliers, restaurants, and your local grocery store without spoilage. Our customers, which include some of the most respected brands in the food industry, rely on our expertise and commitment to safety in order to deliver on their commitments.

 

What you’ll Do

Administer the day-to-day operations of groups benefits programs, including health, dental, life insurance, disability, and retirement plans in accordance with plan documents, company polices, and legal requirements.  Oversee the processing of life insurance claims and assist beneficiaries with application process. Process Qualified Medical Support Orders and Employee Verifications timely. Audit, reconcile and ensure accurate and timely payment of benefits invoices on a weekly/monthly/quarterly basis. Document and maintain administrative procedures for assigned benefits processes. Coordinate with external vendors, brokers and carriers to resolve issues. Provide guidance and education to local HR, local management and associates as required and needed to address employee benefits plan issues and promote plan utilization and understanding. Monitor Oracle helpdesk tickets daily and provide timely resolutions to inquiries from associates and management. Conduct new hire benefits orientations.  Coordinate the distribution of New Hire and Open Enrollment benefits materials to all locations. Support annual 5500 filings and audit processes. Serve as a liaison between benefits, HRIS, payroll, and integrations’ vendor including integration files, audits and reconciliations. Manage the subrogation process and assists vendors in obtaining responses from associates. Assist with the annual open enrollment process. Process qualifying life events.  Complete other duties and special projects as assigned.

 

What Experience and Education You Need

 

Bachelor’s degree in business, Human Resources, Finance or other related field or a minimum of 5 years Benefits experience or equivalent combination of experience and training. Minimum 2 years of experience with benefits administration for multi-location business with Unions in a manufacturing environment Minimum 2 years of benefits administration in a HRIS/HRMS system (Oracle preferred). CBP or CEBS preferred.

 

 

What Could Set You Apart

 

Full understanding of employee benefits and applicable laws, filing and compliance requirements, including the ACA, ERISA, COBRA, FMLA, ADA, Medicare, and DOL requirements Excellent written and verbal communication skills  Excellent organizational and time management skills with a sense of urgency and ability to multitask, prioritize, and manage shifting responsibilities in a dynamic, cross-functional teamwork environment. Advanced proficiency in Excel  Strong employee service focus, demonstrating the ability to prioritize quality and employee experience. Demonstrate meticulous attention to detail. Strong problem-solving skills with the ability to deal with and resolve ambiguous, confidential, and sensitive situations and issues. Excellent interpersonal and collaborative skills, with a professional demeanor and the ability to interact with all levels of management, colleagues, and vendors Ability to maintain confidentiality and understand how sensitive information and data should be handled. Critical thinking skills – including logic and reasoning to identify strengths and weaknesses of alternative solutions, conclusions or approaches to problems. Must have strong work ethic; an individual who takes great pride in their work and wants to grow their career.

 

Physical Requirements 

Requires the ability to sit for long periods of time, with frequent interruptions Requires several hours per day of sitting, getting up and down from chairs, and reaching, or bending Requires manual dexterity with normal hand and finger movements for typical office work Talking, hearing, and seeing are important elements of completing assigned tasks May require travel by automobile and airplane for business May require visits to warehouse operations in temperatures at or below freezing May require carrying loads related to travel and the occasional lifting, carrying, positioning, and/or moving of objects weighing up to 20 pounds Requires the use of various electronic tools

 

Work Environment

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. The Company makes reasonable accommodations in accordance with applicable law.

 

What We Offer:

Our associates know the answer to the question What’s in it for me? We offer best-in-class benefit programs and continuously work with our associates to ensure that our offerings meet the needs of their health and financial well-being. When you join Americold you join a values-oriented company with a clear mission. We help our customers feed the world.

 

Americold is an Equal Opportunity/Affirmative Action Employer and complies with applicable employment laws.

EOE/AA M/F/D/V DFW.