Company Description

Sutherland is seeking a reliable and detail-oriented person to join us as Sr Associate Manager Human Resources that will help us shape our organization’s culture by taking the lead in establishing and executing Human Resource strategies that will offer support and boost engagement. We are a group of driven and hard-working individuals. If you are looking to build a fulfilling career and are confident you have the skills and experience to help us succeed, we want to work with you! 

 

Job DescriptionPartner with the Business & Functional stakeholders: create, develop and manage HR projects related to business needs, such as attrition, TMU, among others.Drive operational excellence in key HR practices: lead initiatives driving employee engagement, retention, and development. The role also contributes to positive internal branding.Formulate initiatives: improve Retention, satisfaction and engagement.Identify Professional and Holistic Development Training opportunities: organize training initiativesProvide Career Counseling.Reward Strategy: Understands, communicates, and applies reward strategyEmployee Relations: Applies employee relations and employment practices in order to create a positive, ethical, effective work environmentReporting and Analytics: Produce and deliver standard (monthly, quarterly, and annual) and customized HR reports.  Deep understanding of HR data, demographics and business KPIsManage Disciplinary, grievance and compliance processes and respective investigations.

Qualifications

Our most successful candidates will have:

4+ years of experience in HR functional areas such as Talent Acquisition, GHRS, Training, etc.Bachelor’s degree in psychology, business administration, industrial engineering, law, or related fields.Is resilient, authentic, consistent, reliable, supportive, and visibleRole models Sutherland’s values & behaviorsComfortable working a matrix structure; taking accountability and promoting common goals, able to deal with ambiguityStrong business acumen and a willingness to continuous learning, keep informed of industry trends and competitor analysisConfident team player with the ability to work autonomouslyExcellent communication, listening and influencing skillsProject Management and change management skills, demonstrates curiosity to get to the root cause of the problem, with ability to prioritize and deliverWell versed in labor laws and regulatory requirements, ensures up to date knowledge Talent management expertise, career & succession planning

Additional Information

All your information will be kept confidential according to EEO guidelines.