Essential Duties and Responsibilities:
- Enter referral data into the assigned database system throughout every date.
- Schedule field assessments with independent contractors (assessors) and providers.
- Collaborate regularly with coworkers, peer reviewers, physicians, and healthcare administrative staff.
- Responsible for engagement and performance feedback for assessors (ICs), including onboarding assistance, making/following up on referrals, tracking responsiveness, and informing both R&C and supervisor in writing when performance and/or responsiveness issues arise with any IC.
- Generate specified data and reports as required by contract guidelines.
- Perform other duties as assigned by management.
- Type/generate emails and other documents, as necessary, acting as liaison between Maximus, clinical consultants and DMHC.
- Track and communicate survey schedules including staffing, survey dates, meetings, deadlines and other milestones.
- Perform basic quality checks on final client deliverables prior to submission.
- Assist DMHC personnel with tracking of requested documents.
- Maintain Deficiency Write-ups in reference libraries for Draft Reports and Preliminary Reports reviewed by the DMHC.
- High School diploma or equivalent with 4+ years of experience, or Associate degree with 2+ years' experience.
- May have additional training or education in area of specialization.
- Work on assignments that are moderately difficult, requiring judgement in resolving issues.
- Understand implications of work and make recommendations for solutions.
- Communicate on complex or sensitive issues or draft such responses for supervisor or team lead. - Ability to work a schedule between the hours of 9:00am - 5:30pm EST Monday - Friday required. Some fluctuation in scheduled hours may be required.
Please note: For this position Maximus will provide equipment to use.
Home Office Requirements:- Internet speed of 20mbps or higher required / 50 Mpbs for shared internet connectivity (you can test this by going to www.speedtest.net)- Minimum 5mpbs upload speed- Connectivity to the internet via either Wi-Fi or Category 5 or 6 ethernet patch cable to the home router- Private work area and adequate power source- Must currently and permanently reside in the Continental US EEO Statement Active military service members, their spouses, and veteran candidates often embody the core competencies Maximus deems essential, and bring a resiliency and dependability that greatly enhances our workforce. We recognize your unique skills and experiences, and want to provide you with a career path that allows you to continue making a difference for our country. We’re proud of our connections to organizations dedicated to serving veterans and their families. If you are transitioning from military to civilian life, have prior service, are a retired veteran or a member of the National Guard or Reserves, or a spouse of an active military service member, we have challenging and rewarding career opportunities available for you. A committed and diverse workforce is our most important resource. Maximus is an Affirmative Action/Equal Opportunity Employer. Maximus provides equal employment opportunities to all qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status or disabled status. Pay Transparency Maximus compensation is based on various factors including but not limited to job location, a candidate's education, training, experience, expected quality and quantity of work, required travel (if any), external market and internal value analysis including seniority and merit systems, as well as internal pay alignment. Annual salary is just one component of Maximus's total compensation package. Other rewards may include short- and long-term incentives as well as program-specific awards. Additionally, Maximus provides a variety of benefits to employees, including health insurance coverage, life and disability insurance, a retirement savings plan, paid holidays and paid time off. Compensation ranges may differ based on contract value but will be commensurate with job duties and relevant work experience. An applicant's salary history will not be used in determining compensation. Maximus will comply with regulatory minimum wage rates and exempt salary thresholds in all instances.