JPMorgan Chase has undertaken an aggressive digital transformation, which builds on the success of our current digital offerings. We are investing in innovative ways to attract customers as well as deepen customer engagement, satisfaction and profitability through the use of digital channels. The Digital Accessibility team is at the heart of driving transformation in the Digital space, leading the firm toward a competitive digital experience for ALL of our customers by first achieving standards and regulatory conformance and then adding innovative, accessible features & services.

We are seeking a meticulous and skilled PDF Specialist to join our Digital Accessibility Team. The successful candidate will play a crucial role in ensuring our PDF documents meet the highest accessibility standards, making our content inclusive and usable for all individuals, including those with disabilities. This role involves working closely with content creators, designers, and developers to ensure PDF documents are accessible, usable, and compliant with accessibility standards such as WCAG 2.1, PDF/UA as well as compliance with the ADA, Section 508, and other accessibility related laws.

 

As a PDF Accessibility Specialist, you will be responsible for the following: 

PDF Remediation: Evaluate and remediate PDF documents to ensure they meet accessibility standards, including WCAG 2.1, Section 508, and other relevant regulations.  Form Accessibility: Review and modify forms within the PDF to ensure they are accessible, including labels, input fields, and error messages. Quality Assurance: Conduct thorough testing using assistive technologies to verify that the remediated PDFs are usable and meet accessibility requirements. Collaboration: Work closely with content creators, designers, and other stakeholders to address accessibility issues and implement document design best practices. Continuous Learning: Stay updated with evolving accessibility guidelines and technologies to ensure ongoing improvement in PDF accessibility. Documentation: Maintain records and documentation of the remediation process, including details of changes made to improve accessibility. Training and Support: Provide training and support to staff on creating accessible PDF documents and using accessibility features in PDF creation tools. Compliance Monitoring: Stay up-to-date with evolving accessibility standards and ensure all PDF documents remain compliant with current laws and best practices. Guideline Development: Assist in developing and updating internal accessibility guidelines, checklists, and best practices for PDF documents.

Qualification: 

5+ years of PDF review/remediation experience (document testing, planning/coordinating test activities and overseeing test case development. Expertise in detecting and remediating accessibility issues in PDF document using tools such as Adobe Acrobat Pro and similar remediation tools. Knowledge of accessibility standards and guidelines such as WCAG 2.1/2.2 & PDF/UA. Experience in using screen reading software such as JAWS, NVDA, Voiceover, etc. Experience working with testing tools such as PAC (PDF Accessibility Checker), Color Contrast Analyzer, etc. Familiarity in basics of HTML Strong attention to detail and ability to work methodically to ensure all accessibility issues are addressed. Excellent communication skills to collaborate with internal teams and business partners on accessibility requirements. Ability to work with a sense of urgency.