SCOPE OF RESETTLEMENT CASEWORK INTERN WORK: The Resettlement Program is the first point of contact for newly arrived refugees and offers support, guidance and counseling though all stages of resettlement. Case Managers provide initial services to orient refugees to life in the U.S., including (but not limited to) securing housing, addressing medical concerns, registering children in school, applying for Social Security and State ID cards, and linking refugees to our internal and mainstream services. Case Managers also offer counseling in home-budgeting, crisis intervention, family counseling and other areas of social adjustment. Employment is an essential element in helping refugees become economically self-sufficient. Please note that all internships are unpaid. This position requires a minimum of 15 hours a week for 3 consecutive months. 

RESPONSIBILITIES: The Resettlement Casework Intern will assist case managers with the following tasks: 

Working with IRC Case Management team to complete core resettlement services 

Assisting with quality assurance (QA) process, scanning, and uploading documents  

Assisting clients in completing change of address forms (AR-11) 

Providing transportation from/to appointments, and grocery shopping 

Conducting wellness checks with clients 

Dropping off important documentation to client homes 

Providing general administrative support such as case notes and documentation 

Assisting with client walk-in days and screening clients 

Connecting refugees with the medical providers 

Other duties as assigned