The Registration & Compliance (R&C) organization is responsible for making Amazon the safest and most trusted place on Earth by protecting the innocent and deterring the 'ill-intentioned'. Protecting the interests of the end users is our top priority, balancing being compliant and giving a great customer experience. Our team achieves this objective through a combination of automated and manual investigations of the seller transactions on our marketplace
Are you passionate about building resilient businesses and driving innovative solutions? We're seeking a dynamic Program Manager to lead our Business Continuity Management initiatives in R&C

About the Role: As the Program Manager for Business Continuity Management, you'll be at the forefront of ensuring our organization's resilience in the face of disruptions. You'll collaborate with stakeholders across all levels to develop, implement, and maintain robust business continuity plans.


Key job responsibilities
• Spearhead RCO's Business Continuity strategy, focusing on effective response and recovery capabilities aligned with key metrics (RTO, RPO)
• Develop and implement comprehensive business continuity plans across RCO work types, functions, sites, and entities
• Collaborate with WFM, GPSS, Operations, and Leadership to design and implement business recovery strategies whilst eliminating SPOFs
• Conduct thorough Business Impact Analyses (BIAs) and formulate exit strategies
• Orchestrate regular tabletop training and exercises to prepare RCO for disruptions of varying severity
• Leverage insights from drills, exercises, and real events to continuously improve our continuity programs
• Manage and update all RCO business continuity documentation, ensuring stakeholder alignment
• Maintain clear communication on plan changes and dependencies with partners