We’re always looking for talent that believes in having fun. At PENN Entertainment, you’ll get to be a part of an exciting industry, where the days and nights are fast paced. You’ll work with an incredibly diverse set of co-workers driven by their enthusiasm for helping people find and have more fun. You’ll also get to work at a company that cares about your career growth and will help you get the support you need to expand your possibilities.
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WE LOVE OUR WORK. Responsible for providing guidance and daily supervision to staff in the department. Supports and administers operational goals and monitors achievements of performance and profit objectives.Adheres to scheduling and coordinates with manager any scheduling concerns, with attention to guest satisfaction, in specialized F&B outlet.Produces menu items as listed in specialist restaurant. Follows all prep lists and ensure kitchen is stocked and ready for service.Responsible for supporting compliance to departmental budgets in specialized F&B outlet. Enthusiastically supports, actively promotes, and demonstrates superior customer service in accordance with department and company standards and programs. Ensures customer service standards are followed by all team members and addresses issues as they arise. Responsible for maintaining of cost control methods and procedures by monitoring consistent pars and inventory in specialized F&B outlet.Responsible for administrative duties, such as tracking/maintenance of attendance records.Responsible for maintaining established quality assurance procedures to ensure acceptable health department and customer service standards.Responsible for ensuring the compliance with all regulatory compliance within area of responsibility and reporting potential issues to management.Maintains strict confidentiality in all departmental and company matters. BRING US YOUR BEST.To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Must be at least 21 years of age. Associates Degree (A.A.) in culinary or related field; minimum of two years culinary experience in specialty cuisine, or equivalent combination of education and experience. Minimum of two years previous supervisory experience required.Must have excellent verbal and written communication skills.Must be proficient in Microsoft applications (Excel, Word, and Outlook).Flexible to work all shifts including holidays, nights, weekends, and overtime as business needs dictate.Ability to write reports, business correspondence, and procedure manuals.Ability to effectively present information and respond to questions from groups of managers, clients, customers, and the general public.Ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals. Ability to compute rate, ratio, and percent and to draw and interpret bar graphs.Must have the ability to interact with guests, staff and colleagues and resolve problems and conflicts in a diplomatic and tactful manner. STAY IN THE GAME. FOLLOW US.We’ve grown to become the leading provider of integrated entertainment, sports content, and casino gaming experiences thanks to our 43 destinations across North America, online sports betting and iCasino via ESPN BET™ and theScore Bet Sportsbook and Casino®.
Being an industry leader means more than being a purveyor of fun. We are also committed to values like diversity and sustainability — for our community, our team members, our vendors, and our planet.
We're changing entertainment. Follow us.
Equal Opportunity Employer
STARTING SALARY Starting at $75,000 Connect With Us! Not ready to apply? Connect with us for general consideration.