We are RUCKUS!
At Ruckus Networks, a CommScope company, we are constantly redefining connectivity to create a smarter, simpler, more connected world. We are a pioneer in the wireless infrastructure market, enabling carriers and enterprises to stay ahead of the exploding demand for high-bandwidth applications and services.
Our Ruckus Smart Wi-Fi, LTE, and Switching technology redefines what’s possible in wireless network performance with flexibility, reliability, and affordability.
Our canine mascot symbolizes our business built on deep relationships with our partners and a hard-working dedication to our end-customers. Dogs are fiercely committed and known to go to extremes for the benefit of the pack. We win when our customers win, and that drives everything we do.
Ruckus Networks has been unusually passionate about wireless performance, and we continue to lead the industry in performance innovation. Ruckus delivers innovative solutions to the most critical issues facing todays wireless networks: how to build affordable reliability and how to lead exponential growth.
General Summary
Renewals Inside Sales Rep is responsible for the renewal sales process for their respective territory from opportunity management through sales closure for support, license, and XaaS renewals. They focus on current customer renewals working with Sales, Distribution Partners, and Solution Providers to drive the sales process with a renewal contract optimally. This includes but is not limited to renewal sales execution, preparing/updating quotes, opportunity management, close plans, and handling incoming requests for their sales territory. Able to work independently and excel in verbal and written communication skills to get results.
Duties & Responsibilities
Leading and updating all assigned opportunities throughout the sales process Ensuring all opportunities are quoted Driving sales process through engagement with Sales and Partners Overcome objections and adjust quotations as the need arises to ensure the best solution is presented to the customer Sell the benefits of timely renewals, multi-year, and coterminous contracts Collaborate and follow up with Sales and Partners on sales strategies in an effort to drive the renewal rate Respond to email & phone inquiries from internal and external customers
Preferred Qualifications
2-5 years experience in Inside Sales or customer engagement role Ability to work independently in a fast-paced work environment Good at detail oriented with the ability to multi-task Good written & verbal communication Understanding of business math – pricing, discounts, etc. Ability to handle a sophisticated process and apply flexible thinking skills to achieve results Proven experience with MS Office and CRM systems such as SFDC and/or MS Dynamics Remote Work location / WFH
Why CommScope and Ruckus
CommScope is pushing the boundaries of communications technology. For more than 40 years, we’ve been leaders in innovating 5G, private networks and Gigabit speeds everywhere – we're always anticipating what’s next. Developments such as the Internet of Things, magnificent connectivity, Cloud and 5G introduce new requirements and demand creative thinking. With our unmatched expertise in copper, fiber, and wireless infrastructure, our global clients rely on us to outperform today and be ready for the needs of tomorrow.
Ruckus is a Business Unit within CommScope, passionate about delivering groundbreaking solutions to build a smarter, simpler, more connected world. At the heart of global connectivity are the engineers who write innovative software for our award-winning routing and switching products to bring the information quickly and effectively where needed. We are a pioneer in the wireless infrastructure market, enabling carriers and enterprises to stay ahead of the exploding demand for high-bandwidth applications and services Our Ruckus Smart Wi-Fi, LTE, and Switching technology redefines what’s possible in wireless network performance with flexibility, reliability, and affordability.