Posting Details Position Information

Posting Number SF01811 Job Title Specialist, HRL/Assignments and Occupancy Management (2 Positions) Position Number 108151 & 109530 FTE 1.00 FLSA Exempt Position Type Professional Staff Union PSA/NEA - Professional Staff Assoc Pay Grade Level Grade Level: 7 Pay Grade Range Salary Range: $45,136 - $66,997 Status Calendar Year, Full-time, Permanent Department Information

Department HRL Residential Education Contact(s) Please note: Job applications must be submitted directly online only at: (https://jobs.uri.edu)

Contact Phone/Extension Contact Email Physical Demands Campus Location Kingston Grant Funded No Extension Contingency Notes Job Description Summary The search will remain open until the position has been filled. First consideration will be given to applications received by July 5, 2024. Applications received after July 5, 2024 may be reviewed depending on search progress and needs but are not guaranteed full consideration.
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BASIC FUNCTION:

Perform assignments-related functions for the university’s housing program. (This is a 12-month, live-out position.)

Duties and Responsibilities ESSENTIAL DUTIES AND RESPONSIBILITIES:
Assist in the development and communication of housing assignment policies and procedures.

Prepare and conduct presentations, meetings, and trainings.

Assist in the development and publication of marketing and communication mediums related to housing for students, including current and prospective students.

Serve as primary liaison with peer departments, including Enrollment Management, Disability Services for Students, Athletics, Dining, and Office of Community Standards.

Develop, update, and maintain system documentation and training materials for functional users of housing database as it pertains to assignments.

Manage and resolve issues that arise due to housing assignments. Collaborate with residence hall and Housing Customer Service staff.

Assist in the management of room assignments, room changes & room cancellation processes.

Assist in the oversight of housing applications for incoming students and room registration process for returning students.

Create a welcoming, responsive, and inclusive environment for customers.

Assist with forecasting occupancy trends, including actual to budget comparisons. Utilize best practices regarding departmental and institutional data.

Assist with Academic, Summer, Early Arrival, and J-Term programs.

Manage Graduate Village onboarding of new tenants and outboarding of old tenants.

Manage and resolve billing disputes and reconcilement processes, including utilization of lock, dining, and enrollment audits.

Serve as a central point of contact for billing disputes and adjustments.
OTHER DUTIES AND RESPONSIBILITIES:
Serve on university, division, and department committees as needed.

Participate in position searches as requested.

Serve as backup to Assistant Director.

Perform other duties as assigned.
LICENSES, TOOLS AND EQUIPMENT:
Personal computers, printers, word processing, database management, spreadsheet software. Occupancy management and enterprise resource planning systems.

Required Qualifications REQUIRED:

1. Bachelor’s degree.

2. Minimum of one year of professional experience in a higher education housing operation or general property management.

3. Demonstrated strong interpersonal and verbal communication skills.

4. Demonstrated proficiency in written communication skills.

5. Demonstrated ability to work as part of a team.

6. Demonstrated experience with computer software and systems.

7. Demonstrated ability to work with diverse groups/populations.

8. Demonstrated familiarity with data management.

9. Must be able to work some evenings and weekends on a periodic basis as business needs require.


Preferred Qualifications PREFERRED:

1. Master’s degree.

2. Minimum of one year of professional experience in the area of occupancy management (i.e., managing room assignments, room changes, room cancellation processes, etc.).

3. Demonstrated training experience.

4. Demonstrated experience with occupancy management and enterprise resource planning (ERP) systems (e.g., The Housing Director (THD), StarRez).

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ALL REQUIREMENTS ARE SUBJECT TO POSSIBLE MODIFICATION TO REASONABLY ACCOMMODATE INDIVIDUALS WITH DISABILITIES.

Environmental Conditions This position is not substantially exposed to adverse environmental conditions. Posting Date 06/21/2024 Closing Date Special Instructions to Applicants Please attach the following 3 (PDF) documents to your online Employment Application:

(#1) Cover letter.

(#2) Resume.

(#3) Other Document – References – the names and contact information of three professional references. (Note: this document is required even though references may be listed on the application).

Quicklink for Posting https://jobs.uri.edu/postings/13537 Applicant Documents Required Documents Cover Letter/Letter of Application Resume Other Document - References Optional Documents Supplemental Questions

Required fields are indicated with an asterisk (*).

* Do you have a Bachelor’s degree? Yes No * Do you have a minimum of one year of professional experience in a higher education housing operation or general property management? Yes No * Do you have demonstrated strong interpersonal and verbal communication skills? Yes No * Do you have demonstrated proficiency in written communication skills? Yes No * Do you have demonstrated ability to work as part of a team? Yes No * Do you have demonstrated experience with computer software and systems? Yes No * Do you have demonstrated ability to work with diverse groups/populations? Yes No * Do you have demonstrated familiarity with data management? Yes No * Are you able to work some evenings and weekends on a periodic basis as business needs require? Yes No How did you hear about this employment opportunity? Public Job Posting Internal Job Posting Agency Referral Advertisement/Publication Personal Referral Website Other