Specialist, Cash Application Requisition Id: Business Unit: Corporate Location: Pune, IN, 411014 Xpo India Shared Services **What you’ll do on a typical day** + Verifies payments and ensures that all required paperwork is accurately completed including check numbers and amounts paid + Day to day processing and allocating of cash received to appropriate clients and invoices + Contact clients directly and liaise with the collections team, to ensure unidentified receipts are worked on each day and kept at an absolute minimum + Contacts customers when necessary to determine proper payment application + Maintains customer files and all related information in computer system. + Escalate unresolved issues/concerns + Participate in special department projects/initiatives as directed + Daily Balancing of the bank statements and ERP payment posting + Research customer duplicates and erroneous payments + Assist in the month end processes as needed + Responding to queries from the Collections & Billing teams in a timely manner + Demonstrate the ability to handle situations which may require adaptation of response according to customer response + Performs other duties as assigned **What you need to succeed at XPO:** + **Analytical Skills -** + Identifies and resolves problems + Demonstrates attention to detail + Performs complex analysis of data, processes, policies, procedures and/or systems + Develops insightful, value-added and actionable analyses with detailed explanations regarding drivers of those results + **Communication Skills** + Strong communication skills both verbal and written + Writes clearly and informatively. Edits work for spelling and grammar + Presents organized and thorough information and data appropriate for intended audience + Utilizes variety of interpersonal styles and communication methods to effectively adapt to new work structures, processes, or cultures + **Time Management Skills -** + Demonstrates follow-up skills + Provides timely and professional support to all internal/ external customers and vendors + Prioritizes regular workload, special tasks and concurrent projects, allocating time and resources to ensure that work is completed accurately and efficiently within established time frame. + **Other Skills** - + Team-oriented - consults with team members and management as needed to complete assigned responsibilities + Works with minimal supervision + Maintains strict confidentiality **Technical Competencies** + **Basic computer and technical Skills –** + Strong fluency/ expert-level user of Windows applications, particularly Microsoft Excel + Quickly learns and achieves proficiency in new software applications as needed. + Demonstrates ability to create complex formulas in MS Excel; create queries in company software applications. + Thorough knowledge of internal company software applications applicable to position/ business unit such as and not limited to HRC, Oracle, JIRA etc. + Understands and is familiar with the most widely known and emerging tools, technologies and social applications. Be a Part of Soemthing