Company Summary Statement PPL Electric Utilities delivers safe, reliable and affordable electricity to more than 1.4 million homes and businesses throughout its 29-county service territory in eastern and central Pennsylvania. Through smart investments and innovation, it has built one of the most advanced electric grids in the United States. And, with over a century of expertise, PPL Electric remains focused on continuing to build the utility of the future, today. Regularly ranking among the country’s best utility companies for reliability and customer satisfaction, PPL Electric has won numerous awards, including 30 J.D. Power Awards for providing top-quality service to residential and business customers. PPL Electric is a major employer and an active supporter of the communities it serves. Empowering employees, community members and initiatives across its service territory through volunteerism and investments in organizations that support education, sustainability, and wellbeing. Overview Provides office support services using automated office equipment for word processing, records management, administrative tasks requiring department or function knowledge and experience. Work may be of a confidential nature and involve directing other steno/clerks as assigned. Responsibilities + Perform all typing services. + Perform complex clerical services. + Type memos, correspondence, forms, reports, charts, etc. + Prepare various records and reports. + Create and maintain records and files. + Receive, review and direct incoming correspondence. + Compose routine letters and reports with limited instruction. + Answer phones and relay messages. + Operate various office service machines. + Use office automation equipment to input, edit, customize and deliver documents within established quality and time standards. + Perform secretarial functions as assigned. + Direct other steno/clerks and assist in their training as assigned. + Perform shorthand services when required. + Perform field services when required. + Perform other related duties as assigned or as necessary. Qualifications + Successful completion of Clerical Job Family 2 Test and Typing Test. + Demonstrated ability to perform a variety of detail work accurately with a minimum of instruction, including typing. + Working knowledge of appropriate procedures, routines and policies of the company. + General knowledge of common administration practices and procedures. + Ability to handle work of a confidential nature. + Ability to direct, guide and instruct employees of comparable and lower classification. + Successful completion of Clerical Job Family 2 Test and Typing Test. + Demonstrated ability to perform a variety of detail work accurately with a minimum of instruction, including typing. + Working knowledge of appropriate procedures, routines and policies of the company. + General knowledge of common administration practices and procedures. + Ability to handle work of a confidential nature. + Ability to direct, guide and instruct employees of comparable and lower classification. + Perform all typing services. + Perform complex clerical services. + Type memos, correspondence, forms, reports, charts, etc. + Prepare various records and reports. + Create and maintain records and files. + Receive, review and direct incoming correspondence. + Compose routine letters and reports with limited instruction. + Answer phones and relay messages. + Operate various office service machines. + Use office automation equipment to input, edit, customize and deliver documents within established quality and time standards. + Perform secretarial functions as assigned. + Direct other steno/clerks and assist in their training as assigned. + Perform shorthand services when required. + Perform field services when required. + Perform other related duties as assigned or as necessary. Remote Work The company reserves the right to determine if this position will be assigned to work on-site, remotely, or a combination of both. Assigned work location may change. In the case of remote work, physical presence in the office/on-site may be required to engage in face-to-face interaction and coordination of work among direct reports and co-workers. Equal Employment Opportunity Our company is an equal opportunity, affirmative action employer dedicated to diversity and the strength it brings to the workplace. All qualified applicants will receive consideration for employment without regard to race, color, age, religion, sex, national origin, protected veteran status, sexual orientation, gender identify, genetic information, disability status, or any other protected characteristic.