Location Omni Tucson National Resort & Spa Inspired by the sweeping views of the Santa Catalinas and the rich history of golf, this artful blend of natural beauty and recreation is elevated to a new level of discovery. The Omni Tucson National Resort & Spa has it all - from its picturesque setting in the foothills of Tucson's Santa Catalina Mountains to the lush fairways of its 36-hole championship and desert-style golf courses. The Omni Tucson National Resort & Spa's associates enjoy a dynamic and exciting work environment, comprehensive training and mentoring, along with the pride that comes from working for a company with a reputation for exceptional service. We embody a culture of respect, gratitude and empowerment day in and day out. If you are a friendly, motivated person, with a passion to serve others, the Omni Tucson National Resort & Spa may be your perfect match. Job Description Responsible to coordinate and supervise spa staff, i.e massage therapists, estheticians, nail technicians, attendants and front desk schedulers. Responsibilities + To work as part of the spa therapy team to consistently provide the highest possible standard of guest service, creating a sensory journey for guests helping them to rest, relax and regain a sense of balance and harmony in their lives. + Ability to deliver Omni Standards of service to Hotel guests while maintaining the Four-Diamond appearance at all times. + Ensure Fitness Center is maintained and set to Omni standard at all times. + Coordinate opening and closing schedules for front desk and attendant’s contingent on business demands. + Monitor provider’s schedules and make changes contingent on business demands. + Ability to lead by example by motivating. + Ensure all guest challenges have been resolved in a timely manner and management is made aware of the situation. + Work closely with Spa Director to communicate spa goals and objectives, policies and procedures, prices and relevant information to spa team. + Able to perform other tasks or projects as assigned by Spa Director. + Book and confirm appointments, greet guests, provide tours, beverages and check in and checkout guests. + Motivate the front desk and spa team to up-sell, cross-sell and pre-sell services and products by creating incentives with Spa Director to increase revenue sales. Qualifications + High school diploma or the equivalent. + Minimum 2 years spa experience working in a customer orientated environment. + Responsible, dependable team player. + Must be self motivated and have strong organizational skills. + Must be flexible and cooperative. + Able to stand and walk up to 8 hours per day. + Able to lift and carry up to 20 pounds. Omni Hotels & Resorts is an equal opportunity employer - vets/disability. The EEO is the Law poster and its supplement are available using the following links:EEOC is the Law Poster (https://www1.eeoc.gov/employers/poster.cfm) and the following link is theOFCCP's Pay Transparency Nondiscrimination policy statement (https://www.dol.gov/ofccp/pdf/pay-transp\_formattedESQA508c.pdf) If you are interested in applying for employment with Omni Hotels & Resorts and need special assistance to apply for a posted position, please send an email toapplicationassistance@omnihotels.com. Job LocationsUS-AZ-Tucson Posted Date2 hours ago(1/22/2025 2:57 PM) Requisition ID 2025-118750 # of Openings 1 Category (Portal Searching) Spa