Job Summary

As a Solution Consultant, you will be responsible for implementing MRI’s Horizon property management application and to provide property and lease management consulting services for existing and new clients throughout APAC. You will be expected to work collaboratively with colleagues to meet quality standards in a challenging, deadline-oriented environment, while maintaining timely and professional communication with both internal and external customers. This role allows a degree of responsibility, and the successful applicant will be able to run projects from start to finish. Additionally, this position will train clients on the use of MRI Horizon, with special attention on guiding clients to apply best practice.

The successful candidate must be capable of leading and participating in workshops with our clients to facilitate technology-based solutions to business problems. This person must be a team player as there are many key stakeholders across the business that work together towards successful implementations.

Key areas of responsibility are:

Familiar with real estate management business processes in either the investor or occupier space (or both).Work with clients to gather their requirements and implement the Horizon software.Conduct gap analysis, document client requirements, and translate into Horizon solution design.Advise clients on industry best practices regarding property and lease management.Create business documentation including training material.Assist clients in software configuration, testing, training, and deployment.Support in the management of the client and project timelines, risks, and actively resolve project related issues as they arise.Plan, develop and deliver remote or face to face, systems training programs.Follow software implementation strategies and coordinate associated tasks and resources required to successfully implement Horizon services.Work with a varied number of clients in different specialised sectors.

Requirements:

Degree in IT, Business, Finance, Maths, or Accounting is preferred.3+ years of experience as a Solution Consultant, Project Manager, or similar in Software or IT industryExperience in business, knowledge of property and lease management principles, software implementation would be advantageous.Implementation or use of a property management software is a requirement. Use of Horizon would be advantageous, though not essential.Basic understanding of Oracle PL/SQL queriesEffective communication skills.Ability to reason logically and provide innovative solutions.Strong verbal and written communication skills.Good problem-solving skills and tenacity to resolve them.Good understanding of software implementation methodology.Confident with training or training delivery.Competency in Excel, Word, PowerPoint.

Other Skills/Experience:

High initiative, self-motivation, and enthusiasm.Strong professionalism and customer satisfaction orientation.Being able to demonstrate team working abilities is a must.Must be flexible to travel when travel is required

Benefits:

Flexible working arrangements Quarterly performance-related bonus 6x Flexi AnyDay: knock 2.5 hours off your day!Me Days: additional 3 days of annual leave for qualifying employeesEngaging, fun & inclusive culture: check out the MRI Software APAC Insta feed and stories!

About the Business:

MRI Software delivers innovative applications and hosted solutions that free real estate companies to elevate their business. Our flexible technology platform, along with an open and connected ecosystem, allows us to meet the unique needs of real estate businesses, from property-level management and accounting to investment modeling and analytics for the global commercial and residential markets.  With nearly five decades of expertise and insight, we have grown to include offices across the United States, the United Kingdom, Hong Kong, Singapore, Australia, South Africa, New Zealand, Canada, and India, with thousands of team members to support our clients and their unique needs! MRI is proud to be an Equal Employment Opportunity employer.