JOB TITLE: Solutions Architect         

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DEPARTMENT: Commercial & Industrial  

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REPORTING TO: Regional Sales Manager Mining

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ADDITIONAL INFO: Frequent travel to customer sites will be required within SA, mostly within the Gauteng Province or adjacent provinces, to support clients and to drive top line growth of Gilbarco Veeder Root mining portfolio.

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PURPOSE OF POSITION

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The Solutions Architect is a pre-sales role and is responsible for providing technical solutions to new & existing mining and commercial customers. These technical solutions will span the entire value-chain from in-field architecture to DDS final product suite, which includes advanced analytics product offerings. This is an exciting opportunity for an experienced industry professional with strong core technical skills and architecture understanding to join and add value to a highly driven team. Responsible for actively driving and managing the pre-sales process with customers, the Solutions Architect must be able to articulate the company’s technology and product portfolio, positioning to both business and technical users. Primarily engaged in a Pre-sales role, the solutions architect will provide any technical assistance and guidance during the pre-sales process by identifying customers technical and business requirements, prior to designing a solution, consulting with technical teams about capabilities, and supporting business sales teams, account managers and partners on proposal activities.

\n\nKEY RESPONSIBILITIES\nDraft and review project definition report (own the technical portion of PDR in particular)\nEnsure scope of work ties in with customer requirements and can articulate technical and/or business information to relevant internal and external clients. This includes change of scope updates.\nInternal product training of business unit and assist relevant sales teams with technical knowledge, and ensure the technical close in engagements.\nObtain and approve quotes from sub-contractor.\nProduct and solution costing\nConduct final audits on completed installations.\nResponsible for change of scope\nSupport sales on customer engagements\nPreparing CVP’s (fit for purpose solution)\nTroubleshooting and support of existing installations / sites / vehicles\nRepresent Mining and C&I interests in PPG sessions.\nDevelop and deploy a communications strategy that will enable efficient and effective communication protocols from and to internal and external clients to, amongst other outcomes, provide timeous and effective feedback on requests or proposals.\nCollaborate with clients to ensure comprehensive and accurate understanding of their requirement and devise effective resolutions through innovative solutions architecture.\nHigh Calibre presentation skills, to convey architected solutions/proposals to all client levels including C-Suite clientele.\nAbility to influence at a C-Suite level.\nAdhere to good governance, risk and compliance within the within the broader Gilbarco AFS governance standards.\nContribute to Pre-sales strategies to improve on Gilbarco AFS’ solutions capabilities.\nInteract with the relevant Gilbarco AFS functional unit to expedite work output.\nPartake in Bi-annual performance appraisals.  Discuss development plans with manager and structure work in such a way that it enables for business continuity within the team by removing key person dependencies and fosters a culture of cross-skilling and knowledge sharing.\nResponsible for training sales and technical staff on products on a quarterly basis\n\n

DELEGATION OF AUTHORITY

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As per the Delegating of Authority (DOA), installation audit, stop/start projects based on quality

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POSITION RELATIONSHIPS

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Internal           

\n\nSales\nKAM\nInstallations\nFinance\nOps\nDDS\nEngineering        \n\n

External

\n\nSub-contractors\nClients\n\n

MEASURES OF PERFORMANCE (INDICATORS)

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Leading Indicators

\n\nMaximise margins variance actual vs final costing.\n\n

Lagging Indicators

\n\nLess than 3% of scope variation (i.e. minimise having to rework scope due to errors)\nHSSE NM/PI targets met\n\n

 

PERSONAL QUALIFICATIONS & EXPERIENCE 

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Education/achievements   

\n\nChemical engineering with project management skills     \nKnowledge of CAD and/other\nBusiness Degree\n\n

Experience/Knowledge        

\n\nComes predominantly from the fuel industry and experience in an area with delivery, storage, dispensing  where there's a tank farm.\nA minimum of 5 years of progressive responsible experience in a directly related area, during which technical analysis rapport has been established as a professional.\nDemonstrated Experience in Influencing and directing conversations with others through storyboard telling\nExperience in Navigating known-unknowns as well as unknown-unknowns in a data trend/relationship\nUnderstanding end to end requirements including product maintenance, reporting requirements etc.\nUnderstanding the link between their role and the sales role and deep appreciation of how the role impacts the business meeting sales targets           •             Demonstrated experience in client engagement to elicit requirements and build a solution based on an initial vague or ambiguous requirement\nRegulatory\nProduct & solution knowledge (in-depth)\nExtensive experience in the Data, Analysis, Business Intelligence (Analysis and developer) space as Data professional\n\n

Specific Skills

\n\n Extensive Knowledge in advanced data products\nExtensive Experience in in-field technologies and solutions\nExperience in Cloud technologies\nVisio skills\nAnalytical skills\nStrong interpersonal skills\nInnovator\nAbility to aggregate different technology platforms.\nProblem solver\nDisplays discipline and logic.\nUncovers and clearly articulates the problem that needs to be solved.\nMaturity\nIs committed to excellence and understands how daily work impacts the customer.\nHighly organized and task and deadline oriented displaying intense sense of urgency.\nDedicated to exceeding customer expectations.\nHigh problem-solving aptitude  \nStrong customer facing interaction.\nTravel and flexibility\nAbility to work under pressure.\nDemonstrate humility and self-awareness.\n\n

Potential Skills  

\n\nCommercialisation: ability to monetize solutions              \n Commercialisation: ability to monetize solutions as well as create new product suites based on current trends\n\n

ROLE SPECIFIC COMPETENCIES & BEHAVIOURS

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Competency     

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Customer Driven             

\n\nGains insight into customer needs.\nIdentifies opportunities that benefit the customer.\nBuilds and delivers solution that meet customer expectation.\nEstablishes and maintains effective customer relationships.\n\n

Collaborative    

\n\nWorks cooperatively with others across the organization to achieve shared objectives.\nRepresents own interest while being fair to others and their areas.\nPartners with others to get work done.\nCredits others for their contributions and accomplishments.\nGains trust and support of others.\n\n

Inclusive              

\n\nSeeks to understand different perspectives and cultures.\nContributes to a work climate where differences are valued and supported.\nApplies others’ diverse experiences, styles, backgrounds, and perspectives to get results.\nIs sensitive to cultural norms, expectations, and ways or communicating.\n\n

Accountable      

\n\nFollows through on commitments and makes sure others do the same.\nActs with a clear sense of ownership.\nTakes personal responsibility for decisions, actions and failures.\nEstablishes clear responsibilities and processes for monitoring work and measuring results.\nDesigns feedback loops into work.\n\n

Champions VBS                

\n\nIdentifies and creates the processes necessary to get work done.\nSeparates and combines activities into efficient workflow.\nSeeks ways to improve processes, from small tweaks to complete reengineering.\nIs a simplifier, focused on cutting through complexity.\nPrioritizes to the critical few – focuses on what matters most.\n\n

Self-Aware         

\n\nReflects on activities and impact on others.\nProactively seeks feedback about shortcomings.\ndmits mistakes and gains insight from experiences.\nKnows strengths, weaknesses, opportunities, and limits.\n\n

Pioneering         

\n\nComes up with useful ideas that are new, better, or unique.\nIntroduces new ways of looking at problems.\nCan take a creative idea and put it into practice.\nEncourages diverse thinking to promote and nurture innovation.\nAnticipates and adopts innovative digital and technology applications.\n\n

Agile     

\n\nLearns quickly when facing new situations.\nExperiments to find new solutions.\nTakes on the challenge of unfamiliar tasks.\nExtracts lessons learned from failure and mistakes.\nBounces back from setbacks and failure.\n\n

 

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Gilbarco Veeder-Root represents the leading brands of solutions and technologies that provide convenience, control, and environmental integrity for retail fueling and adjacent markets. In 2002, the Gilbarco and Veeder-Root companies combined into one marketing brand, with distinctive and complementary business lines, services, and sales capabilities. Veeder-Root is the world's leading supplier of automatic tank gauging and fuel management systems and one of the few companies in the industry to design, manufacture and service its own products; supplying and integrating the broadest range of new and proven technologies to reduce cost of ownership, enhance environmental integrity, and improve performance and profitability for petroleum marketers and commercial fueling enterprises worldwide.

Vontier is a $3B global industrial technology company focused on smarter transportation and mobility. Our five operating companies—Gilbarco Veeder-Root, Global Traffic Technologies, Teletrac Navman, Matco Tools, and Hennessy Industries—are united by a powerful purpose: mobilizing the future to create a better world. Our portfolio of trusted brands includes market-leading expertise in mobility technologies, retail and commercial fueling, fleet management, telematics, vehicle diagnostics and repair, and smart cities. Vontier’s pioneering solutions advance safety, security, efficiency, and environmental compliance worldwide.

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Energized by our shared purpose and values, we have a strong culture shaped by a deep organization-wide commitment to inclusion, diversity, and equity (ID&E) and corporate responsibility. Eight vibrant global employee resource groups serve as powerful focal points for connection, community, and advocacy, and we actively support community causes through Vontier Cares. We offer flexible remote and in-person, open-space work options.

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The Vontier Business System (VBS), our engine for success and our competitive advantage, powers every aspect of our business performance through a continuous improvement mindset. As we look to the future, we will continue to evolve VBS to prepare our teams for new challenges and opportunities, and to stay on the forefront of changing technologies through fast iteration and focused experimentation. To learn more about us visit: www.vontier.com