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Job Category

Software Engineering

Job Details

About Salesforce

We’re Salesforce, the Customer Company, inspiring the future of business with AI+ Data +CRM. Leading with our core values, we help companies across every industry blaze new trails and connect with customers in a whole new way. And, we empower you to be a Trailblazer, too — driving your performance and career growth, charting new paths, and improving the state of the world. If you believe in business as the greatest platform for change and in companies doing well and doing good – you’ve come to the right place.

The mission of Q Branch Demos team is to build, deliver and support demonstration environments for use by our Solution Engineers (SEs) here at Salesforce. These demonstration environments incorporate the latest product capabilities that Salesforce has to offer, tailored to meet the needs of specific product or industry. With these demo environments, SE’s have the tools that they need in order to deliver a best practice demo for a given product or industry and enable our SE’s to scale, innovate and provide the best product demonstrations of their careers. ROLE OVERVIEW:As a Solution Developer for the Demos team, you will have a significant impact on Salesforce's success by contributing to our demo platforms and supporting the success of demo assets leveraged by our global Presales team. In this role you will focus on using your development skills to make our demo assets deployable on demand using the Salesforce and NextGen Platforms. This will provide Solutions Engineers with the tools they need to deliver compelling product and industry demos.

This includes front and back end development on the Salesforce platform, integrations to other Salesforce product clouds including Data Cloud, Slack, and Marketing, keeping up with the pace of innovation supporting new product features into our Demo Assets. We are looking to hire a talented, flexible and creative developer that will help us innovate, serve our stakeholders, and have a great time while doing so.
 Key ResponsibilitiesEnsure your assigned Q Brix pass daily testingDeploy updates, enhancements, and fixes, and provide Level 2 technical support to Demos teamBuild demo platform utilities to reduce occurrence of errors and improve demo experiencesDevelop technologies to integrate with internal back-end systemsPerform root cause analysis of production errors and resolve technical issuesDevelop scripts to automate common demo configurationDesign procedures for system troubleshooting and maintenanceAlign to a given industry/product and support technical requests through a queueProvide a 2 business day turn-around on assigned Github pull request ticketsPublish Demo updates to required demo orgsOwn and deliver on one assigned side project per quarterRespond in a timely manner to slack posts and asana tasksRequired skills and qualifications2-6 years of experience working with the Salesforce Platform technologies include - LWC, Javascript, Aura, Apex,SOQL, Flows etc.Experience working with Salesforce Products like Sales Cloud, Service Cloud,Experience Cloud, Data Cloud, Agent Force, CRM AnalyticsGood to have experience working with Git and GitHub workflows, SFDX, Cumulus CIMust have certifications - Salesforce Admin, App Builder, Platform Developer - 1Good to have Sales / Service / Other consultant certificationsProblem-solving attitudeCollaborative team spiritPreferred skills and qualificationsGood knowledge of Ruby or PythonBachelor of science degree (or equivalent) in computer science, engineering, or relevant fieldExperience in developing/engineering applications for a large companyObjectives of this roleBecome a technical partner for our demo teamsServe as a partner to the demos team, determining the most effective way to make our demo assets deployableUnderstanding the needs of demo product owners and solving for themWorking with demo product owners to ensure that development follows established processes and works as intendedSupport demo product owners by building demo configurationFollow DevOps Standards & Release Management processesFollow Q Branch defined Agile delivery process and adhere to best practices outlined using our DevOps life cycle to build, manage, and maintain high quality demo assets.Work on ways to automate and improve development and release processesResearch, architect and build solutions for continuous integration between Github and Salesforce orgs.Ensure Demo QualityTesting and examining configuration and code written by others and analyzing resultsIdentifying technical problems and developing updates and fixesProvide attention to detail and a commitment to high-quality, stable deliverablesSecurity & TrustEnsuring that systems are safe and secure against cybersecurity threatsTrain and EnableContribute to Developer DocumentationEducate Demo Product Owners on how to work effectively on our platformMentor and train others when possibleTeam PlayerPlanning projects and being involved in project management decisionsWork seamlessly as part of a global team

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