Software Development Engineer

Are you passionate about the chance to bring your experience to a world-class company that is market-leading or both content and technology? If yes, we’re looking for you.

Join our team! As we expand our Service Reliability team, we are currently seeking an experienced SRE to join our Service Reliability and Operation team. Specifically, we are searching for someone who brings fresh ideas, highly skilled in latest Cloud technologies, demonstrates a unique and informed viewpoint, and enjoys collaborating with a cross-functional team in multiple locations.

About the Role: 

About the Role In this opportunity as a Software Engineer (DevOps) you will:

Be a Professional SRE: Implement site reliability engineering and DevOps best practices. Feed non-functional requirements to the product backlog, such as, but not limited to, high availability, scalability, self-healing, observability, continuous improvement stories.Build and maintain monitoring for all aspects of infrastructure, micro-services, usage trends and the platform and implement Alerting mechanism using cloud native solutions Provide primary operational support for the platform, including pre and post onboarding activities.Act as the go to person for any production issue. Troubleshoot and monitor until successful mitigation, communicate effectively, run postmortem and implement of the learnings.Maintain IaC and CICD and promote best practices for our CI/CD processes Focus on Continuous improvement and technical standards – drive improvements in productivity, monitoring, tooling and set industry best practices. On-call Rotation: Participate in on-call/shift rotations (L2). When on-call, you are expected to drive the troubleshooting and mitigation activities while working on incident Be innovative and curious: Maintain end-to-end security ensuring that we meet best practices standards Keep up-to-date with emerging cloud technology trends, especially around DevOps, Service Reliability and Security. Adopt pan-TR operation principles to ensure consistency and efficiency Documenting “tribal” knowledge. Constant upkeep of documentation and runbooks can ensure that teams get the information they need right when they need it Be collaborative: Extreme collaboration within our teams – Canada, US, Mexico and India 

About you: 

About You You’re a fit for the role of Software Engineer (DevOps) if your background includes:

Bachelor’s degree in computer science or related field, or equivalent work experience1 to 2 years of experience as DevOps/SRE engineer and Cloud engineer with hands-on experience in AWS cloud technologies.  UNIX/Linux-based Systems experienceProven experience in building and operating PRODUCTION cloud-native infrastructure, applications, and services on AWS.Experience or knowledge of Container technology such as Docker, Kubernetes and Istio service meshMust have experience using AWS services (such as Cloud Front, EKS, ECS, RDS, Threat detection and other security controls)1 to 2 scripting and programming experience (PowerShell, Bash)  Experience or knowledge of Observability tools: DataDog, ELK, SumoLogic, CloudWatchExperience or knowledge with Version Control and CI/CD (Git/ Azure DevOps / JFrog Artifactory)  Experience or knowledge writing Infrastructure as Code (IaC) (Terraform / CloudFormation / other)

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What’s in it For You?

Join us to inform the way forward with the latest AI solutions and address real-world challenges in legal, tax, compliance, and news. Backed by our commitment to continuous learning and market-leading benefits, you’ll be prepared to grow, lead, and thrive in an AI-enabled future. This includes:

Industry-Leading Benefits: We offer comprehensive benefit plans to include flexible vacation, two company-wide Mental Health Days off, access to the Headspace app, retirement savings, tuition reimbursement, employee incentive programs, and resources for mental, physical, and financial wellbeing.

Flexibility & Work-Life Balance: Flex My Way is a set of supportive workplace policies designed to help manage personal and professional responsibilities, whether caring for family, giving back to the community, or finding time to refresh and reset. This builds upon our flexible work arrangements, including work from anywhere for up to 8 weeks per year, and hybrid model, empowering employees to achieve a better work-life balance.

Career Development and Growth: By fostering a culture of continuous learning and skill development, we prepare our talent to tackle tomorrow’s challenges and deliver real-world solutions. Our skills-first approach ensures you have the tools and knowledge to grow, lead, and thrive in an AI-enabled future.

Culture: Globally recognized and award-winning reputation for inclusion, innovation, and customer-focus. Our eleven business resource groups nurture our culture of belonging across the diverse backgrounds and experiences represented across our global footprint.

Hybrid Work Model: We’ve adopted a flexible hybrid working environment (2-3 days a week in the office depending on the role) for our office-based roles while delivering a seamless experience that is digitally and physically connected.

Social Impact: Make an impact in your community with our Social Impact Institute. We offer employees two paid volunteer days off annually and opportunities to get involved with pro-bono consulting projects and Environmental, Social, and Governance (ESG) initiatives.

Do you want to be part of a team helping re-invent the way knowledge professionals work? How about a team that works every day to create a more transparent, just and inclusive future? At Thomson Reuters, we’ve been doing just that for almost 160 years. Our industry-leading products and services include highly specialized information-enabled software and tools for legal, tax, accounting and compliance professionals combined with the world’s most global news services – Reuters. We help these professionals do their jobs better, creating more time for them to focus on the things that matter most: advising, advocating, negotiating, governing and informing.

We are powered by the talents of 26,000 employees across more than 70 countries, where everyone has a chance to contribute and grow professionally in flexible work environments that celebrate diversity and inclusion. At a time when objectivity, accuracy, fairness and transparency are under attack, we consider it our duty to pursue them. Sound exciting? Join us and help shape the industries that move society forward. 

Accessibility 

As a global business, we rely on diversity of culture and thought to deliver on our goals. To ensure we can do that, we seek talented, qualified employees in all our operations around the world regardless of race, color, sex/gender, including pregnancy, gender identity and expression, national origin, religion, sexual orientation, disability, age, marital status, citizen status, veteran status, or any other protected classification under applicable law. Thomson Reuters is proud to be an Equal Employment Opportunity/Affirmative Action Employer providing a drug-free workplace.

We also make reasonable accommodations for qualified individuals with disabilities and for sincerely held religious beliefs in accordance with applicable law.

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More information about Thomson Reuters can be found on https://thomsonreuters.com.