Optum is a global organization that delivers care, aided by technology to help millions of people live healthier lives. The work you do with our team will directly improve health outcomes by connecting people with the care, pharmacy benefits, data and resources they need to feel their best. Here, you will find a culture guided by diversity and inclusion, talented peers, comprehensive benefits and career development opportunities. Come make an impact on the communities we serve as you help us advance health equity on a global scale. Join us to start Caring. Connecting. Growing together

Primary Responsibilities:

To provide coaching & support to individuals to develop their skills, acting as a role model for excellent behavior and performance Encourage two way communication with the team Liaise with LOB effectively to manage the service delivery in line with the SLA and ADHOC situations Experience in handling the monthly deliverables like Dashboards/Risk Matrix etc. Innovate constantly and maintain the technical edge Comply with the terms and conditions of the employment contract, company policies and procedures, and any and all directives (such as, but not limited to, transfer and/or re-assignment to different work locations, change in teams and/or work shifts, policies in regards to flexibility of work benefits and/or work environment, alternative work arrangements, and other decisions that may arise due to the changing business environment). The Company may adopt, vary or rescind these policies and directives in its absolute discretion and without any limitation (implied or otherwise) on its ability to do so

Required Qualifications:

Experience working in a process oriented and collaborative environment Exposure to Jenkins, Azure DevOps, or another tool to build CI/CD pipelines and/or other automation Sound knowledge of application and Infrastructure Security concepts and hands on experience on remediating identified vulnerability. Sound knowledge of PLM processes Familiarity with Agile processes (Kanban, SCRUM, etc.) Solid hold on domain and expertise in application development, integration and support in one or more technologies Application: .Net, C# Database: SQL, Oracle Reporting: SSRS, Power BI Must have ETL: SSIS, PL/SQL Cloud: Azure, GCP, AWS or any open source cloud platforms Good knowledge on enterprise architecture Solid troubleshooting, problem solving and fact-finding skills Flexible for working in shifts Good communication skills to handle customers with best practices to improve Able to prioritize and execute tasks Proven self-motivated and directed, with keen attention to detail Ability to coordinate and manage multiple problems and projects with different teams at the same time Ability to work with teammates, clients and other teams to identify and address systems problems Ability to monitor service request and incident management queues Ability to lead large, complex projects to achieve key business objectives

At UnitedHealth Group, our mission is to help people live healthier lives and make the health system work better for everyone. We believe everyone–of every race, gender, sexuality, age, location and income–deserves the opportunity to live their healthiest life. Today, however, there are still far too many barriers to good health which are disproportionately experienced by people of color, historically marginalized groups and those with lower incomes. We are committed to mitigating our impact on the environment and enabling and delivering equitable care that addresses health disparities and improves health outcomes — an enterprise priority reflected in our mission.